Sales Enablement Lead, Courier Health

• 3–6+ years of experience in sales enablement, sales operations, or sales training at a SaaS/tech company
• This role is 4x in office
• Proven ability to design and deliver engaging enablement programs
• Excellent communicator — comfortable presenting and facilitating across teams
• Strong organizational skills and a data-driven mindset
• You’re a proactive builder who thrives in scaling environments
• You’re obsessed with clarity — whether it’s messaging, process, or metrics
• You care about delivering value to sales teams and, ultimately, to clients
• You enjoy cross-functional collaboration and elevating others

Desirable

• We are looking for an experienced Sales Enablement Lead to build and scale enablement programs that accelerate sales performance, improve seller confidence and consistency, and support Courier Health in achieving its ambitious growth goals
• You’ll be a strategic partner to Sales, Marketing, Product, and Revenue Operations — helping drive alignment across the commercial organization while building scalable training, content, and processes that empower our sales team to win
• This is a high-impact role that blends strategy, content creation, analytics, and enablement delivery for a fast-moving SaaS environment
• Design and manage an exceptional onboarding experience for new sales hires (AE, Solutions Engineering)
• Build structured learning paths with clear milestones for product knowledge, industry context (biopharma patient engagement), and sales execution
• Lead regular enablement workshops and certification programs to elevate team performance
• Partner with Marketing and Product to develop killer sales assets:
• Pitch decks & demo frameworks
• Buyer persona playbooks (Field Access, Patient Services, Market Access)
• Competitive battlecards and objection handling
• Case studies highlighting customer impact on patient outcomes
• Ensure content is easy to access, current, and aligned with evolving customer needs
• Drive adoption and optimization of key sales tools (e.g., CRM, sales engagement platforms, content repositories)
• Standardize sales processes and establish repeatable best practices that reduce ramp time and improve pipeline quality
• Act as a bridge across Sales, Product, and Marketing to translate product updates into clear sales narratives
• Gather and surface competitive insights and voice-of-customer trends for internal teams
• Define and track meaningful enablement KPIs (ramp time, quota attainment, win rates, content usage)
• Analyze performance data to shape continuous improvement in programs