Account Executive, Planhat
DACH
More information about location
Office located in Chancery Lane, London
Customer success software
Open for applications
Customer success software
101-200 employees
Open for applications
More information about location
Office located in Chancery Lane, London
101-200 employees
Company mission
To help technology companies build their business and make their customers more successful.
Role
Who you are
- Proven track records (anywhere from 2+ years) in selling powerful (B2B) SaaS products
- Running an effective sales cycle, defining and owning it, from prospecting to closing (typically at VP and C-level executives)
- Revenue responsibly (CSM, Account Manager, AE), exceeding targets, and overperforming at fast-growing software companies
- Sales process expertise: you successfully carry revenue responsibility, and can craft memorable sales processes tailored to SaaS VP and C-level executives
- Curiosity: you know it’s much deeper than slide decks and swag… you’re speaking with a FinTech company and quickly figure out that the CRO wants to reduce churn, and that CS reps need to automate a bunch of tedious tasks
- Business acumen: you’re tech-savvy, and a quick learner, you can figure out people’s biggest commercial challenges, and set them on their way to long-term success
- Fluent German speaker: We are looking for someone to join our team in our Chancery Lane office, and help spearhead our expansion into the DACH region
What the job involves
- Your main objective is to set our future clients up for long-term success, and tailor each sale accordingly
- Tailoring our approach for every person, even when leaders at the same company have unique goals and pain points
- Strategic discussions with the C-suite, deep dives into the product, ironing out nitty-gritty details
- Listening and building trust, understanding what success looks like, handling objections, creating the right onboarding plan, and steering the path to a signed contract
Salary benchmarks
Our take
According to Planhat, even though acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. The Sweden-based but globally remote startup provides a modern customer platform that helps clients analyse insights regarding their target audience, manage workflow and drive customer experience.
Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a range of solutions, from customisable customer health scores to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.
Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022. This funding is being used to support the company's growth by scaling its commercial teams, accelerating its R&D and further developing the product.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Flexible working
"The company has been remote first from the beginning and encourages employees to work from anywhere. The company also encourages people to work when..."
Funding (1 round)
Apr 2022
$50m
SERIES A
Total funding: $50m
Company values
- Fearless: Be bold and play to win - taking the safe route will never get us far
- Impactful: When you do something, do it right and make sure it moves the ship forward
- Caring: Be kind to yourself and others, so that we help each other grow
- Genuine: Be comfortable in your own skin, and create an environment where others can be too
Company HQ
Norrmalm, Stockholm, Stockholms län
Articles
Leadership
Niklas Skog
(Co-Founder & Product & Engineering)Previously a Management Consultant at McKinsey & Company, a Product Manager at Meltwater Group, a Managing Director at Jobylon and COO at GlobeSoft.
Kaveh Rostampor
(Co-Founder & CEO)They are a co-founder and Board Member at Jobylon. Former Executive Director at Meltwater. Chairman of the Board and Board member of multiple global SaaS companies.
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