Solution Engineer, Galaxy
GK8 by Galaxy
$130-175k
+ Annual bonus and equity
Investment management firm
Be an early applicant
Investment management firm
1001+ employees
Be an early applicant
$130-175k
+ Annual bonus and equity
1001+ employees
Company mission
To engineer a new economic paradigm.
Role
Who you are
- At least 3 years of experience as a Pre-Sales Engineer or Solution Engineer in the financial, cybersecurity, or blockchain technology sectors
- Strong technical skills with the ability to deeply understand complex technological products
- Experience working with clients in international markets, with a preference for the LATAM and the Americas
- Experience working with global teams in a dynamic environment
- Familiarity with blockchain technology is an advantage
What the job involves
- GK8 is seeking a talented Solution Engineer to join our global team, supporting our activities across the Americas, including Latin America (LATAM)
- In this role, you will be responsible for leading pre-sales processes with prospective clients, providing technical support to existing customers, and tailoring solutions to meet customer needs post-sale
- Collaborate with the sales team to deliver product demonstrations and address technical questions during the sales process
- Develop customized solutions tailored to the business and technical needs of clients
- Build strong relationships with potential clients to ensure a deep understanding of the product and its capabilities
- Provide ongoing technical support to existing customers, including troubleshooting and training on proper product use
- Manage implementation processes and conduct customer training sessions post-sale to ensure satisfaction and successful product adoption
- Work closely with product and development teams to relay customer feedback and contribute to continuous product improvement
- Deliver technical support to customers across the LATAM region and the United States
- Adapt work strategies and technological solutions to the specific needs of different markets in the region
Our take
Galaxy Digital Holdings was founded to bring institutions into the blockchain revolution, envisioning a society where values and ownership flow as freely as information. Galaxy has captured the massive growth in the space over the past few years, offering its clients a range of financial solutions spanning the digital assets ecosystem, operating five synergistic business lines: Trading, Asset Management, Principal Investments, Investment Banking, and Mining.
The company exists within a highly volatile industry but has emerged stronger following the recent crypto reset. While reports claim the company is planning to cut one-fifth of its workforce, Galaxy itself has stated that it is currently focused on considering optimal team structure and strategy.
Recently, Galaxy announced that it has entered into an agreement with Canaccord Genuity Corp. for a bought deal offering, raising gross proceeds of approximately US$100 million. This move is aimed at bolstering the company’s financial position, with proceeds intended for working capital and general corporate purposes.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Feb 2018
$18m
SERIES B
Total funding: $18m
Company benefits
- Equity Exposure for All Employees - Through broad and meaningful equity participation, we desire to have our employees work collaboratively and act as long-term shareholders
- 401(k) Contributions- Galaxy offers a 401(k) retirement savings plan with a 3% employer contribution and access to both Traditional and Roth options (US-only)
- Flexible Time Off and Parental Leave - You decide how many paid vacation and personal days off you want. Paid Parental Leave is available to give new parents the opportunity to care for and bond with their new child
- Full Paid Health Benefits - Company-paid health insurance for employees, partners, and other dependents, effective as of your start date
- Perks at Work - Galaxy provides various crypto education opportunities, a free Peloton membership with insurance, after-hours car service reimbursements, and more
- Employee Assistance Program - Confidential, 24/7 access to mental healthcare with a licensed therapist or psychiatrist. Benefits include 8 free video sessions per person, per year, for employees and any of their dependents age 18+
Company values
- Seek Excellence
- Be Selective to Be Effective
- Be Highly Aligned, Loosely Coupled
- Disagree Transparently
- Encourage Independent Decision Making
- Build Dream Teams
Company HQ
SoHo, New York, NY
Articles
Leadership
Mike Novogratz
(CEO)Previously acted as CIO for Fortress Investment Group and as a Partner of Goldman Sachs.
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