Director of Account Management, Mastercard
$164-263k
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
$164-263k
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Bachelor’s degree required; MBA preferred
- Experience in the payments industry (acquiring, issuance, co-branding, etc.) and exposure /experience to the travel industry (loyalty programs, demand drivers, technology intermediaries) is desired
- A self-motivated individual who is willing to learn new technologies and techniques in order to keep Mastercard operating ahead of the competition
- Demonstrated track record of planning, managing, and closing complex, competitive sales efforts and delivering results in a fast-paced environment with a sense of urgency and accuracy
- Dynamic, forward-thinking positive team player, adept at engaging and leveraging internal resources to achieve success and contribute to the wider team environment
- Ability to manage and grow internal and external cross functional relationships and partnerships
- Understanding of Mastercard’s products and solutions critical
- Sound business judgment with established strategic and conceptual thinking and planning skills
- Relationship management experience and understanding of travel business and structure preferred
- Travel required
- NY metropolitan area preferred
What the job involves
- The Director, Account Management for U.S. Market Development is responsible for engaging with a portfolio of travel partners, understanding their specific objectives to drive strategic planning and solution selling, with an emphasis on data & analytics, cyber & intelligence and digital solutions while building and broadening our overall relationships at all levels of the company
- You will support business development activities with a focus on key merchant accounts within the Travel vertical, including working with senior executives to build strong partnerships that support Mastercard's financial and strategic objectives
- This role within the Travel vertical will report to the VP of account management for the Travel vertical and support the business inside the US, including ecommerce channels and all the merchant’s
- Join forces with cross functional Mastercard partners to coordinate efforts across payment products, cyber, analytics and loyalty product to ensure integrated strategy and approach to all aspects of the relationship with the merchant
- Provide superior strategic account management driven by robust planning – building a deep understanding of the customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer
- Identify and develop new business opportunities within the merchant’s business that provide the best potential for future business growth, and appreciable return on financial investments
- Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process
- Support strategically significant organizational initiatives, including cross-selling of key Mastercard products, capabilities, and solutions to deepen relationships
- Work with the travel merchants to build an in-depth understanding of their business and a point of view on how Mastercard solutions can address the needs of their business, leveraging internal stakeholders to efficiently move prospect through highly matrixed buy cycles
- Develop detailed business cases, including financial analysis/modeling, in support of merchant initiatives
- Negotiate, execute, and manage the customer contract agreement process, ensuring linkage of resources and information sharing
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
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