Revenue Operations Associate, Whatnot
£75-85k
+ Equity
Live stream platform & marketplace for collectibles
Be an early applicant
Live stream platform & marketplace for collectibles
501-1000 employees
Be an early applicant
£75-85k
+ Equity
501-1000 employees
Company mission
Whatnot missions is to enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- As our next Revenue Operations Associate you should have 3+ years of experience in consulting or high growth startups
- Bachelor's degree in Business, Economics, Engineering or related field
- You love getting in the weeds and down to go deep with the data; (devil is in the details in this role!)
- SQL & Excel experience
- You have a proven track record of solving problems using data
- You’re energised by optimising processes & improving operations
- You have a low ego - happy to do anything it takes to help us grow. (We are on an international rocketship!)
- You can move remarkably fast with little structure or oversight
- You’re able to ruthlessly prioritise asks from 20+ stakeholders and focus on impact on the business
Desirable
- Experience working on a marketplace or a two-sided platform
- Experience working with Salesforce (or a strong desire to learn)
- Experience or passion for buying and selling in online marketplace communities
- Experience working for or around a sales team previously
- Executive communication skills; you can show and explain insights to a variety of audience types
- European languages
What the job involves
- The Categories and Expansion (CatEx) team at Whatnot is responsible for the expansion of our categories and the continued growth of sellers and buyers on the platform
- This role sits on our international Revenue Operations team, which supports our Launch (new categories), Sales (mature categories) and nascent Post Sales teams across all international markets
- Categories and Expansion is your “client” and you are responsible for enabling the best, fastest ways to support them in bringing in new sellers
- Lead Generation system for our Launch and Sales Teams globally, collaborating closely with our US counterparts
- Analyze the data on effectiveness of BPO & other lead generation sources looking at leads generated, rejection rate, and other metrics and collaborate on strategies to enhance the quality of their work
- Collaborate closely with CatEx members to relay feedback and address any emerging issues around Leads
- Support RevOps team in forecasting, in-depth analyses, and input from RevOps, Sales leadership and Finance to build sales models and inform team goals
- Support driving the CatEx planning cycle by setting and tracking targets across various Sales & Launch teams that align with growth strategy and goals
- Support broader RevOps needs such as conducting strategic analyses, building performance monitoring, and taking on special projects
- Take on key strategic and operational special projects that move the business forward and help us scale
- Support CatEx leaders in identifying and presenting data & insights
- Work closely with the CatEx launch, category, and central ops functions to ensure smooth operation and clear division of responsibility
Salary benchmarks
Our take
The collectible toy market is large, and Whatnot has built a unique social platform that enables sellers to use livestreams to showcase their products and reach more buyers. The company’s focus is on collectible toys, some of which are rare and can cost thousands of dollars, and has also expanded to sports cards.
The idea of Whatnot was led by buyer trends. Instagram's live feature became a popular place for selling toys and trading cards, but of course was not set up to facilitate bidding or handling payments after a sale occurs. Whatnot combines live showcasing with follow-up sale capabilities, thus serving the community in a more novel way than established collectibles market players such as eBay.
The company has grown fast. It was established in 2019 and has already expanded from its original category - Funko Pop figurines - to Pokemon cards, pins, sports cards, and many more. There is still plenty of scope for expanding into new categories, as the company aims to establish itself as the go-to for this large niche, which will be facilitated by the strong levels of funding that Whatnot has raised.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
54% employee growth in 12 months
Company
Employee endorsements
Hard working team
"Everyone here puts in the work. It's refreshing to work on a team where everyone is carrying their weight and lifting each other up. The work ethic..."
Funding (last 2 of 7 rounds)
Jan 2025
$265m
SERIES E
Jul 2022
$260m
SERIES D
Total funding: $749.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Full-time Whatnauts receive equity, a WFH stipend to support your remote workspace and a monthly stipend to dogfood the app.
- Recharge: Flexible Time Off policy, holiday week off at the end of year, and paid parental leave after 1 year with us.
- Flexibility: Remote-first work culture. We provide a working environment where you're in charge of your time and schedule.
Company values
- Always listen to customers
- Move uncomfortably fast
- Prioritize impact ruthlessly
- Own everything and nothing
- Set crazy goals
- Provide extreme transparency
- Optimize for the upside
- Team over ego
- Figure it out
- Deeply understand why
- Have fun & be nice
Company HQ
Marina del Rey, CA
Articles
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
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