Director of Talent, SugarAI
AI-powered CRM platform
Job no longer available
AI-powered CRM platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To help sales leaders reach their highest potential.
Role
Who you are
- 10+ years of experience in talent acquisition, with exposure to talent management or people development
- 3+ years leading teams, with strong recruiter and stakeholder coaching ability
- Proven success building recruiting engines and scaling them globally
- Strong business acumen and the ability to influence executive stakeholders
- Analytical skills to use data for storytelling and action
- Comfortable in ambiguity and energized by the opportunity to build
- Experience in SaaS, high-growth tech environments – particularly at the mid-sized global company level
- Knowledge of performance management frameworks or competency models
What the job involves
- As Head of Talent, you will own the full talent lifecycle from attracting and hiring exceptional people to enabling and growing them once they’re here
- You’ll lead all aspects of talent acquisition and work closely with HR, business leaders, and the CHRO to define and execute strategic initiatives in performance enablement, internal mobility, and succession. You’ll be the engine behind a recruiting function that works and a talent engine that scales
- This is a hands-on, visible role that requires a recruiting leader who is excited to wear multiple hats and build new capabilities across the employee journey
- Own and execute SugarCRM’s global recruiting strategy across functions and regions
- Rebuild a high-performing recruiting team with internal and contract resources
- Partner with executives to forecast workforce needs and build agile hiring plans
- Drive operational excellence: pipeline quality, speed, diversity, candidate experience
- Partner with HR and business leaders to improve performance management, succession, and internal mobility
- Design and support high-quality onboarding experiences and career pathing tools
- Build early frameworks for talent calibration, potential assessment, and manager development
- Use data and qualitative insights to inform talent-related decisions and priorities
- Be a thought partner to the CHRO on critical talent issues
- Create and share insights that inform executive decision-making
- Advocate for candidate and employee experience at every touchpoint
- Integrate talent acquisition with employee development in a cohesive strategy
Our take
Many CRM solutions require a lot of manual entry, and have little job-specific functionality. This makes tracking and interacting with potential and current customers time-consuming and inefficient. SugarAI, which started as a project to elevate CRM with automation, has since grown into an AI-driven product suite used by thousands of companies across the globe.
The company delivers a precision selling platform and sales insights, plus other complimentary products. It supports macro and micro customisation, and is capable of leading sellers to make the biggest impact with every action. Importantly, its versatility and flexibility make it suitable for multiple teams across the CRM landscape.
Though it's far from the only CRM platform on the market, SugarAI’s longevity as a company exemplifies its trusted status among businesses from many sectors. Ultimately, CRMs are a vital part of almost every industry, and SugarAI’s established place in the market gives it plenty of scope for further success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Jul 2019
$16m
LATE VC
Jan 2015
$3.6m
CONVERTIBLE
Total funding: $139.2m
Company benefits
- Excellent healthcare package for you and your family
- Savings and Investment – 401(k) match
- Unlimited Paid Time Off
- Paid Parental Leave
- Online Legal Services (Rocket Lawyer)
- Financial Planning Services (Origin)
- Discounted Pet Insurance (Embrace Pet Insurance)
- Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
- Health and Wellness Reimbursement Program
- Travel Discounts
- Educational Resources - Career & Personal Development Program
- Employee Referral Bonus Program
- We are a merit-based company - many opportunities to learn, excel and grow your career!
Company HQ
Union Station, Denver, CO
Leadership
David Roberts
(CEO)Previously CEO at Alchemer, COO then CEO at Reed Group, and Chief Services Officer at the City and County of Denver.
Salary benchmarks
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