Payment Operations Analyst, eBay
More information about location
Leading online marketplace
Posted today
Leading online marketplace
1001+ employees
Posted today
More information about location
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Master’s degree, or foreign equivalent, in Computer Science, Operations Research, Human Resource Management, Business Administration or a closely related field plus two years of experience in the job offered or a related occupation
- Employer will accept a Bachelor’s degree, or foreign equivalent, in Computer Science, Operations Research, Human Resource Management, Business Administration or a closely related field plus five years of experience in the job offered or a related occupation
Desirable
- Experience with Order Management System including Order details, User info, Adjustment line items (1 year)
- Experience with SQL/Zeta to pull data from Data Warehouse to bulk check issue and enrich information (1 year)
- Experience with Elastic search: Search and check log for issue investigation (1 year)
- Experience with JIRA (1 year)
- Experience with Data Gateway System(1 year)
- Experience with Payment Execute tool (1 year)
- Experience with Payout to check payout status for each seller and payout transaction (1 year)
- Experience with GCX tool to check user and item details (1 year)
What the job involves
- Responsible for daily/weekly/monthly/quarterly reconciliations and variance issue resolution
- Ensures accurate and quick response to variances
- Analyzes and explains variances for various reconciliation use cases
- Investigates discrepancies using internal tools and processes
- Work collaboratively with internal and external partners
- Documents findings and evidence for variance resolution
- Prepares reports for daily, weekly and monthly reviews
- Identify improvements to existing reconciliation process
- Partial telecommuting may be permitted from within a commutable distance
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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