Senior Content Operations Specialist, Coda
In office Mon, Wed, Fri
3+ days a week in office
Global leader in digital content monetization and distribution
Be an early applicant
Global leader in digital content monetization and distribution
501-1000 employees
Be an early applicant
In office Mon, Wed, Fri
3+ days a week in office
501-1000 employees
Company mission
To collaborate and execute with precision and drive measurable impact for partners.
Role
Who you are
- 5+ years in content operations, social media, editorial project management, or a closely related field
- Proven track record coordinating freelancers, translators, or agencies to deliver content and translations on time and to a high standard
- Hands-on experience with a translation management system (ideally Phrase), including translation memory, glossaries, and QA workflows; familiarity with automation tools (e.g. n8n), CMS platforms, and content APIs a plus
- Strong editorial management across languages and markets, with the ability to brief, edit, and approve content to a high quality bar
- Practical experience applying AI tools to real workflows, ideally designing or running AI-assisted translation or content pipelines that combine machine translation or LLMs with human post-editing
- Excellent organizational and project-management skills, keeping many moving parts coordinated without dropping anything
- Proving experience working across European markets and managing multilingual content, including social or short-form operations such as TikTok; additional European languages a bonus
What the job involves
- As a Senior Content Operations Specialist, you play a key role in turning ideas into published, localized content across our European markets
- You will join our Content Team and own the end-to-end content and localization workflow for Recharge and our broader suite of storefronts, coordinating a network of freelance writers and translators, safeguarding editorial quality, and keeping content moving across web, campaigns, and social
- Just as importantly, you will lead our shift toward AI-native operations. We are moving away from fully manual content and translation processes toward AI-augmented workflows that deliver more, faster, and at lower cost, with human judgment focused where it matters most
- Own the end-to-end content production workflow, from briefing through editing to final approval, across our freelance network of ~15 writers and translators
- Run day-to-day localization operations in Phrase TMS, including translation memory, glossaries, vendor coordination, and quality assurance across our European markets
- Lead the transition to an AI-native localization workflow, pairing AI translation with native-speaker review to cut time-to-market and lower translation costs
- Drive content operations for TikTok by coordinating production, managing talent, and keeping everything we publish high quality and on-brand
- Maintain editorial standards and quality control across all original and translated content, so everything meets a consistent bar
- Embed AI tools into briefing, drafting, translation, and quality checks to run operations efficiently and free up time for higher-value work
- Plan editorial capacity and the content calendar, partnering with SEO, campaigns, design, and our technical/automation team to keep delivery on track
- Manage the freelance and vendor base, balancing cost, quality, and turnaround as AI takes on more of the routine volume
Our take
The volume of supply and demand for digital content is only getting larger, but for content providers, scaling up their coverage to service a worldwide customer base is becoming trickier. Payment methods, globally speaking, are highly fragmented, and only becoming more so as different fintech and crypto solutions gather momentum. This creates a content access issue for some of the world’s largest providers - and, therefore, stunts global growth.
With Coda, providers can process transactions using hundreds of different payment methods. Additionally, Coda take just half of the 30% cut traditional app stores skim off, and offer marketing, compliance, and customer support specific to over 30 markets across the globe. As a result, it’s become a hotly competitive company: one of the Asia-pacific region’s fastest growing companies as per the FT, and a Unicorn twice over with customers including Tinder, Tencent, and Bigo Live.
Crucially, by facilitating access to the emerging markets where these varied alternative payment methods are popular, Coda helps these marquee companies tap into a ballooning and lucrative customer base. With growth expected to continue in that area, demand for Coda looks likely to match it.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2022
$690m
GROWTH EQUITY VC
Nov 2019
$20m
GROWTH EQUITY VC
Total funding: $716.2m
Company HQ
Outram, Singapore
Leadership
Paul Leishman
(Co-Founder)Previously a Telos Mobility Analyst, who moved into Consulting with Torque Customer Strategy. Subsequently worked on mobile money for the unbanked with the GSM association.
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