Data Analyst, Restaurant365

• This role is ideal for someone who enjoys working with data, learning the business, and growing into a strong analytics partner over time
• 2–4 years of experience in data analytics, business analytics, or a related role
• Experience working in a SaaS, technology, or data-driven environment is a plus
• Working knowledge of SQL for querying and analyzing data
• Experience using BI tools (Domo preferred, but others acceptable)
• Familiarity with Excel or Google Sheets for analysis and validation
• Exposure to Python or R is a plus but not required
• Ability to analyze datasets, identify trends, and summarize findings clearly
• Basic understanding of common business metrics (revenue, retention, adoption, operational efficiency)
• Comfort working with defined KPIs and reporting frameworks
• Clear written and verbal communication skills
• Ability to explain analysis results in a straightforward, business-friendly way
• Willingness to learn, ask questions, and incorporate feedback
• Ability to work effectively with cross-functional partners
• Experience supporting recurring business reporting or executive dashboards

Desirable

• As a Data Analyst, you will partner with stakeholders to understand business questions, support reporting needs, and help maintain dashboards and KPIs
• You’ll work within established data models and governance practices while continuing to build your technical and business analysis skills
• Analyze operational, customer, financial, and usage data to support business reporting and ad hoc analysis
• Help maintain and monitor KPIs that track business performance and operational health
• Build, update, and maintain dashboards and reports in Domo for business stakeholders
• Assist with trend analysis, performance monitoring, and identifying areas for improvement
• Support forecasting, planning, and recurring reporting processes under guidance from senior analysts or managers
• Work with business stakeholders to understand reporting needs and translate questions into clear analytics requests
• Help define basic success metrics and KPIs for initiatives and projects
• Provide clear, well-documented analyses that support business decision-making
• Participate in requirement gathering sessions and stakeholder check-ins
• Partner with other analysts, analytical engineers, and data engineers to ensure accurate and consistent reporting
• Follow established data governance and quality standards for dashboards and reports
• Support documentation of metrics definitions, dashboards, and reporting logic
• Learn to present insights in a clear, concise way to both technical and non-technical audiences