Senior Engineering Manager, Gusto
Risk
$225-265k
2-5 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$225-265k
2-5 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 10+ years of relevant hands-on programming experience
- 4+ years of engineering management experience
- Experience on a Payments and/or Risk team
- Comfortable guiding the team strategically as well as contributing hands on where it’s needed to support the team. Expect to be reviewing code, and coding where it’s needed to move the team along
- Comfortable navigating a complex and ambiguous problem space, and asking for help and clarification when needed
- Experience in negotiating cross-functional projects and driving business growth
- A desire to grow and learn on the job
- Completed a Bachelor’s degree in Computer Science, Computer Engineering, or related discipline; higher education preferred
What the job involves
- The Risk Engineering team is responsible for defining best-in-class user experiences in order to mitigate financial and reputation risk
- This role will be responsible for leading the team that scales our platform to these products, and builds and maintains a.) bad actor platform capabilities to prevent fraudsters from abusing Gusto’s platform while improving false positive rate and, b.) the credit underwriting and collections experiences to enable faster and greater access to credit while minimizing financial loss
- This role will also be tasked with retaining, building, and leading a high-performing and highly engaged engineering team
- They will help the business scale through private and public phases of our company-building journey
- As a Senior Engineering Manager on the Risk Engineering team, you’ll directly empower 5+ engineers, supporting them in their continued growth and success
- You’ll collaborate with a talented cross-functional team of Product, Design, and Data partners, focusing on building experiences that delight customers
- Develop the Engineering team to help scale Risk policies and experiences tailored to unique emerging products across Gusto
- Collaborate with Product, Data Science, Design, Operations, and external stakeholder partners who own existing and new emerging products to decide on how to apply existing and/or define new policies around Fraud prevention, Underwriting, and Collections
- Build and scale the infrastructure of our existing customer-facing experiences to minimize developmental investment required for launching functionality that help our businesses and individuals better manage their finances. Requires a strong understanding of the Risk domain in order to make tradeoffs that build customer trust
- Lead, empower and coach a team across engineering to i.) drive technical guidance and consistent execution of the next generation of payments capabilities that enable Gusto to expand its product offerings; ii.) recruit, hire, and onboard new engineering team members; iii.) identify and address any roadblocks or challenges faced by the team; and iv.) deliver scaled engineering solutions on time
- Foster a culture of innovation, collaboration, and excellence within the team. In addition, collaborate and communicate with senior management and stakeholders to develop and execute long-term strategies for Gusto’s engineering department
- Build and foster an inclusive, collaborative and high performance culture
- Conduct regular 1:1s with your team members to support their continued growth and learning
- Collaborate with our product management and design teams to define problem spaces and lead technical projects from initial planning, execution, to final delivery
- Partner with Product, Design, Data and others within and outside your team
- Help build and manage team processes and create a culture that enables the team to do its best work
- Provide and receive mentorship and peer support
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company values
- Embody a service mindset - Never stop advocating for the needs of others
- Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
- Be proud of the how - Ensure deep integrity in everything you do
- Embrace an ownership mentality - Take initiative to leave things better than you found them
- Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully
Company HQ
Central Waterfront, San Francisco, CA
Articles
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 49 more jobs at Gusto