Regional Sales Manager, Trinny London
Salary not provided
Slack
Google Workspace
Mid and Senior level
Remote from UK
More information about location
Skincare & beauty
Be an early applicant
Skincare & beauty
201-500 employees
B2CRetailBeautyWellbeingeCommerce
Be an early applicant
Salary not provided
Slack
Google Workspace
Mid and Senior level
Remote from UK
More information about location
201-500 employees
B2CRetailBeautyWellbeingeCommerce
Company mission
To give everyone the tools they need to feel their best.
Role
Who you are
- Effective multi-site and distance management, with clear communication
- Strong interpersonal communication and organisational skills required
- Flexibility and adaptability to business changes
- Solution focused and resourceful
- Ability to delegate to ensure completion of tasks and effective use of time and resources
- Self-motivated, able to work independently, but also as part of a team
- Build relationships and influence where required to achieve the desired outcomes
- Experience scaling up policies and processes within Retail
- Experience opening new sites, sales forecasting and budgeting
- Technology fluent - with working knowledge across a broad suite of modern workplace tools including Microsoft Office, Google Workspace (Docs, Drive), Slack and/or Teams
- AI advocate - a genuine curiosity for how artificial intelligence can enhance the way you work. Always exploring, learning and finding new ways to leverage AI tools in your everyday
- We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge
What the job involves
- We’re looking for an experienced Regional Sales Manager to drive sales, lead and oversee all sites within the designated area, including global locations
- Reporting into the Head of Retail, and managing our Business Managers, you will ensure that your team consistently delivers a customer-first approach, meets business objectives, and achieves financial targets whilst keeping our people at the heart of everything we do
- This role is field based and requires extensive travel to various locations including Midlands, London and our South regions
- Oversee sales revenue for the designated area (responsibility of £5 million as part of 2027 fiscal year), ensuring teams meet targets and stay motivated
- Expectation to exceed forecasts, and deliver year on year growth, ensuring our stores and departments are achieving their ATV, UPT, Conversion and Sales per hour KPI’s
- Drive P&L success by optimising EBITDA through strategic financial planning, budget management, and cross-functional collaboration
- Help to build and manage store stock file accuracy, minimising any losses within the stock loss targets
- Deliver the Retail strategy objectives, taking ownership and accountability for their responsibilities within Retail
- Maintain full compliance, ensuring teams adhere to the company processes and policies
- Create commercial, visually inspiring, and effective operational environments for our customers and team members
- Support our Business Managers to deliver a ‘Customer First’ customer experience, consistently
- Build strong relationships and partner with host stores maximise sales opportunities
- Collaborate with all internal departments to ensure operational efficiency
- Ensure teams have excellent product knowledge through execution of ongoing training in liaison with Retail Training Team
- Work closely with Retail Operations to ensure our processes are up to date and the teams are working in alignment
- Ensure the seamless planning, execution and ownership of new store openings within the covering region
- Oversee effective scheduling and planning utilising relevant HRIS, with aim to consistently optimise productivity
- Create business proposals to senior management on opportunities within Retail to drive the strategy and business objectives
- Drive and analyse all store and department sales data performance (daily, weekly) to ensure delivery of targets
- Maximise sales opportunities with promotional activations across the business, supporting marketing events across the Retail estate
- Ensure all costs are successfully managed within the budget, maintaining profitability
- Support Business Managers to deliver financial results, exceeding targets and to drive their teams to success
- Communicate to store teams and peers, sharing key information of sales targets and KPI’s on a daily/ weekly basis, and share successes across teams
- Identify opportunities alongside Head of Retail within the covering area, to increase footfall and look at commercial activations that will drive revenue
- Monitor competitor activities, assess their impact on sales and mitigate these impacts
- Lead by example, embodying Trinny London’s values
- Support, educate and develop Business Managers, conducting performance reviews, coaching and championing their development
- Conduct regular face-to-face meetings with Business Managers on a weekly basis
- Provide constructive feedback to the Business Managers after every store visit, using the desired tools to support and manage performance where necessary
- Ensure succession planning is in place for covering regions in alignment with the People Team
- Ensure compliance is met through recruitment, onboarding and probation in conjunction with the People Team
- Responsible for recruitment of the covering region supporting Business Managers in partnership with the Talent team
- Address underperformance and non compliance in line with internal procedures in liaison with the People Team
- Foster a sense of ‘togetherness’ and employee engagement across all teams and markets, ensuring everyone feels valued and supported
- Lead, motivate and inspire teams as a role model
- Demonstrate and uphold Trinny London values and behaviours
- Support Trinny London in delivering an inclusive culture
- Act as an ambassador for Trinny London, promoting the brand positively
Our take
One half of TV’s Trinny and Susanna, Trinny Woodall, made the move from on-screen to business in 2017. The result - Trinny London, a new skincare and beauty brand with a direct-to-consumer eCommerce model that’s growing fast.
One of the brand’s selling points is obviously its face - Trinny Woodall helps push the brand into the public consciousness, but it doesn’t rest on her alone. It offers a range of cream-based products within skincare and makeup - often blurring the lines between the two - in stackable containers aimed at multiple genders. As well as this, its online ‘Match2Me’ tool helps you find the right products for you.
It operates within an overcrowded market, but face recognition and a canny direct-to-consumer, online-first model have helped rapid growth in its first few years. It plans to eventually expand to provide a whole ‘bedroom and bathroom’ range.
Steph
Company Specialist at Welcome to the Jungle
Insights
Led by a woman
18% employee growth in 12 months
Company
Funding (1 round)
Jul 2021
$36.1m
EARLY VC
Total funding: $36.1m
Company benefits
- Flexible Working (Truly): We trust our team know how and when they are able to work at their best. We operate core working hours as well as a hybrid working model (although we would love to see your face once or twice a week!)
- Health & Wellbeing: Access to private healthcare, GP consultations, physiotherapy, mental health treatment and an Employee Assistance Programme (to name a few) through our partnership with Vitality
- Employee Discount & Gifts: Company discount for yourself and your friends and family as well as a handful of thoughtful Trinny London surprises throughout the year
- New Starter Swag!: All new starters will receive their own bag full of Trinny London swag as well as their very own Starter Stack containing some of our best-selling makeup and skincare
- HQ Office Perks: Free snacks all day every day, post-work drinks, lunches, exercise classes. Our Jubilee Place hub really has everything you need
- Your Development: Everyone has their own training budget to access each and every year
- Family: Enhanced company pay for maternity, paternity, shared parental and adoption
- T-Party: Stack hard, play hard. We run company-wide challenges, celebrate our launches and company milestones together. We're also known to throw at least a couple of fabulous parties each year
- Time Off: Generous annual leave in addition to any bank holidays. We're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year
- Pension: You'll be enrolled onto our comprehensive relief at source pension scheme with Nest
- Cycle 2 Work: Save up to 39% on bikes and accessories while paying nothing upfront
- Rewards & Recognition: Be rewarded with additional holiday and other gifts for each year at Trinny London
- Referral Scheme: Successfully refer someone for a role at Trinny London and receive a cash bonus
Company HQ
Chelsea, London, UK
Leadership
Trinny Woodall
(CEO)Former TV presenter.
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