Senior Specialist of Communications, Mastercard
$92-152k
Global payments technology company
Job no longer available
Global payments technology company
1001+ employees
Job no longer available
$92-152k
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- The role requires a highly organized, proactive communicator with strong event and project management skills, creative thinking, and the ability to manage multiple initiatives simultaneously
- 3+ years of experience in communications, internal communications, employee engagement, or a related field
- Strong event and roject management and organizational skills, with the ability to manage multiple initiatives simultaneously
- Excellent writing and editing skills with a strong attention to detail
- Experience managing internal communications channels and digital platforms
- Demonstrated ability to plan and execute events, including virtual and hybrid formats
- Creative, proactive, and solutions-oriented mindset
- Strong interpersonal skills and ability to collaborate effectively across cultures and functions
- Highly self-motivated, detail-oriented, and comfortable working in a fast-paced environment
- Proficiency in MS Office (Word, Excel, PowerPoint) and collaboration tools such as Zoom, Microsoft Teams, and Salesforce
- Digitally savvy and comfortable learning new tools and platforms
- Excellent command of written and spoken English and Spanish; Portuguese a strong plus
What the job involves
- The Latin America and Caribbean (LAC) Communications team oversees and manages all aspects of communication across the region, including employee communications, reputation management, executive positioning and thought leadership, and internal engagement initiatives
- In support of regional business objectives, the team sets the strategic communications agenda and drives its execution in close collaboration with market communications leads and cross-functional partners
- The Senior Communications Specialist provides operational and executional support to the LAC regional communications team
- This support for the internal communications function, including employee engagement, events, and volunteerism across the region
- The individual will collaborate closely with the internal comms regional lead, market communications teams, regional stakeholders, and internal partners to deliver consistent, engaging, and effective communications programs
- Budget Management:
- Support and manage the communications budget for the LAC region, including tracking expenses, coordinating with vendors, and ensuring alignment with regional priorities
- Employee Communications & Engagement:
- Support the planning and execution of employee communications events and campaigns, including concept development, messaging, creative direction, and execution
- Design and implement engagement initiatives to drive employee participation and connection, including recognition and giveaway programs
- Events & Logistics:
- Plan and manage logistics for internal and external events, including employee town halls, office events, offsite activities, thought leadership forums, and regional initiatives
- Support broadcast and production of events via Zoom and Microsoft Teams, including coordination, testing, and live execution
- Internal Communications Channels
- Manage and maintain internal communications platforms, including:
- The intranet (The Hub)
- Electronic bulletin boards
- Salesforce newsletters
- Ensure content is timely, accurate, engaging, and aligned with regional messaging priorities
- O Ensure content is timely, accurate, engaging, and aligned with regional messaging priorities
- Volunteerism & Community Engagement:
- Lead regional volunteering initiatives and serve as the primary point of contact for volunteerism related activities
- Provide guidance to market communications teams on volunteerism guidelines, donations, and best practices
- Teams with tools, templates, guidance, and best practices as needed
- Thought Leadership & Special Projects:
- Support regional thought leadership initiatives and events, including the Mastercard LAC Innovation Forum
- Contribute to ad hoc communications projects in support of regional priorities
- What You Will Gain / Learn:
- Exposure to regional and market level communications strategy and execution across Latin America and the Caribbean
- Experience working closely with senior regional leaders and cross-functional partners
- Opportunities to lead and influence employee engagement and internal communications at scale
- Hands-on experience managing complex, multi-market communications initiatives
Application process
- End Date: March 5, 2026
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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