HR Generalist, Clutch
CA$70-80k
Office located in Mississauga, ON
Online used car retailer
Open for applications
Online used car retailer
201-500 employees
Open for applications
CA$70-80k
Office located in Mississauga, ON
201-500 employees
Company mission
To deliver a delightful car-buying experience to Canadians.
Role
Who you are
- 2–5 years of progressive experience in Human Resources or People Operations, ideally in fast-paced, high-growth, or operational environments
- Experience supporting hourly and frontline workforces; manufacturing or logistics experience is an asset
- Strong employee relations background, including experience conducting workplace investigations
- Hands-on experience with full-cycle recruitment and HR administration
- Familiarity with payroll coordination and HRIS systems
- Solid understanding of Canadian federal and provincial employment legislation (e.g., Employment Standards, Human Rights, Occupational Health & Safety, PIPEDA)
- Strong stakeholder management skills with high emotional intelligence and sound judgment
- Analytical mindset with the ability to interpret and present HR data
- Highly organized with the ability to manage multiple priorities in a dynamic environment
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- CHRP, CHRL, or CPHR designation (or actively working toward certification) is considered a strong asset
What the job involves
- The Human Resources Generalist is a hands-on, on-site role supporting operations within our production facility
- As the primary People Operations partner on the ground, this role works closely with frontline employees and leadership to address day-to-day HR needs, resolve employee challenges, and ensure the effective execution of people programs
- Operating in a fast-paced, high-growth environment, this position combines strong operational execution with developing business partnership responsibilities
- The HR Generalist is a key member of the HR team, providing comprehensive support across a wide range of human resources functions
- This role serves as a primary point of contact for employees and managers on HR-related inquiries, policies, and procedures, while supporting the full employee lifecycle—from recruitment through to offboarding
- The HR Generalist ensures compliance with all applicable federal and provincial employment legislation and contributes to fostering a positive, inclusive, and productive workplace culture
- Serve as the primary HR presence on the production floor, building relationships with frontline teams and providing day-to-day guidance to leaders on employee matters, policies, and best practices
- Act as first point of contact for employee inquiries; conduct thorough and objective workplace investigations; support conflict resolution, disciplinary actions, and grievance processes
- Promote a respectful, inclusive workplace; conduct exit interviews and analyze trends to recommend improvements and mitigate organizational risk
- Manage full-cycle recruitment including postings, screening, interviews, and reference checks; prepare compliant offer letters and facilitate a smooth onboarding experience
- Maintain accurate employee records and HRIS data; process lifecycle changes (hires, terminations, transfers, promotions); support payroll coordination in collaboration with Finance
- Assist in developing and communicating HR policies; support benefits administration and compensation processes including benchmarking
- Support performance review cycles, workforce planning, and key metrics reporting (turnover, headcount, trends); identify training needs and coordinate development initiatives
- Support OHS programs and JHSC participation; assist with incident investigations and ensure compliance with applicable legislation
- Partner with the broader People Operations team to roll out engagement surveys, training programs, and process improvements that enhance the employee experience
Our take
Buying used cars is notoriously something of a minefield - but used car sales platform Clutch is making big strides to sweep away the risk. The marketplace lists certified vehicles for users to shops, and has home delivery, along with a full carfax, insurance, warranty, and optional financing.
The used car sales market has been undergoing something of a digital overhaul in recent years, with a flurry of used car marketplaces cropping up to offer similar services. Canada, however, remains relatively non-competitive compared with the U.S. and Europe. This means Clutch has the luxury of importing a tried-and-tested model into a relatively spacious market.
Clutch will, however, have to face off with close competitor Canada Drives. The two companies enjoy comparable levels of funding and are currently the top competitors in Canada’s used car market. With this market hotting up significantly, Clutch will need to tread carefully to ensure they come out on top.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Feb 2025
$36.5m
SERIES D
Jul 2024
$7.3m
LATE VC
Total funding: $138.3m
Company benefits
- Autonomy & ownership: Create your own path and own your work with some of the most talented and creative people in Canada
- Competitive pay + equity: Enjoy competitive pay from day one, with equity opportunities available for roles that shape our future
- Generous time off: From vacation time to parental leave, we believe that work-life harmony is key to a healthy work environment
- Health, dental & more: Your well-being matters. That's why we offer medical, dental, and wellness support to you and your loved ones
Company HQ
Downtown Yonge East, Toronto, ON
Leadership
Dan Park
(CEO)Prior to joining Clutch in 2019, Dan spent 3 years at Uber as a GM of Toronto and GM/Head of Uber Eats Canada.
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