Senior Product Partnerships Manager of Partner Success, Jobber

• The ability to drive the strategy and execution for existing technology partnerships - create standard process for partner management, handling day-to-day partner management, setting clear objectives and actionable go-to-market strategies to achieve goals
• Accelerate partner expansion opportunities through compelling joint-business plans that include additional product offerings, upsell and cross-sell opportunities and feedback loops
• Build strong relationships with partner teams to influence them to prioritize Jobber product and GTM efforts, working towards shared goals that yield mutual benefits
• Collaborate with cross-functional internal teams to align and execute partnership initiatives with Jobber’s business objectives (development work, enablement materials, co-marketing, co-sell motions, etc)Lead complex contract negotiations for contract renewals that maximize the value for Jobber
• Utilize reporting and analytics, partner portfolio health and data modeling to create business cases and action plans that identify and detail partner opportunities
• Regularly report on portfolio results across the wider Jobber organization
• Identify potential product gaps that partners could help fill - conduct buy, build, or partner analysis
• Quickly build expertise in the Jobber product offering, including our strengths and weaknesses and available APIs
• Understand market, industry and competitive trends to identify new partnership opportunities
• Host Partner Days, conferences and other events with our technology partners
• Work alongside our Business Development Manager, Technology Partnerships to strategically align on customer & product goals, and SP success measurements
• Track record of exceeding business targets
• Has excellent written and verbal communication skills. This individual must be capable of leading business reviews, and large group meetings with external partners and Jobber internal teams
• Strong data-driven decision making approach, with an ability to translate data into actionable strategies
• Is passionate and curious about technology. Has baseline knowledge of product development and technical acumen
• Enjoys rolling up their sleeves in a fast paced startup environment and getting things done
• Is able to work cross-functionally with many teams and multi-task with a sense of urgency
• Has impeccable attention to detail, follow-through, and resourcefulness
• Demonstrate exceptional problem-solving skills and the ability to navigate challenges creatively and efficiently
• Has experience scaling partner programs
• Is passionate about solving real problems and providing new capabilities for the Home Service Professional market
• Willing to regularly travel to conferences and partner on-sites
• This position will require travel to conferences and partner sites. This role also requires a highly goal-oriented individual with experience managing and growing product partnerships

Desirable

• We’re looking for a Senior Product Partnerships Manager of Partner Success to be part of our Partnerships department
• The Partnerships team works with businesses from industry-leading companies to freelancers to bring new users to Jobber or build product experiences for our mutual users. We are responsible for establishing and managing strategic relationships with our largest partners as well as managing smaller program partners
• Reporting to the Director, Product Partnerships, we are looking for an individual who will be responsible for scaling partnership programs, is passionate about solving real problems and providing new capabilities for the Home Service Professional market, and who is willing to regularly travel to conferences and partner on-sites
• The Jobber Product Partnerships team works with businesses from industry-leading tech companies to developers to build rich product experiences for our mutual users. We are responsible for establishing and managing strategic relationships with our largest partners as well as managing smaller app partners
• We are looking for a Sr. Manager to drive growth and oversee the day-to-day management of our existing technology partners like Quickbooks, Mailchimp, Docusign and more. In this role, you’ll jointly develop go-to-market plans, support joint product roadmap development, and establish senior level relationships with partner stakeholders to drive growth and retention of our technology partners
• You will collaborate with sales & success, marketing, product and engineering teams to understand our customer's needs and present win-win scenarios for Jobber’s customer
• Base and our partners. You’ll be responsible for bringing more structure to our partnerships success process, including ongoing partner updates, setting meeting cadences, facilitating go-to-market processes, webinar support, attending conferences, and more

• Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
• Health spending and wellness accounts to help with expenses not covered by traditional benefits.
• Equity and RRSP matching of up to 3% of your annual salary.
• Your birthday off!
• Parental leave—complete with top-ups for up to 8 weeks.
• Monthly snack box program with plenty of options for that afternoon pick-me-up.
• Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
• Continuous 1:1’s and honest feedback.
• A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
• Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
• Hybrid work model.
• Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
• Monthly home office allowance and a one-time stipend to help equip your home office.

Total funding: $185.8m

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.