Director of Risk & Controls, OpenTable
CA$160-175k
+ Bonus & Equity
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
CA$160-175k
+ Bonus & Equity
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- Experience: 10+ years of progressive experience in internal/external audit or risk management
- Education & Certification: Must be a Chartered Accountant (CA) or Certified Public Accountant (CPA)
- Foundational Training: Proven track record with external audit experience (Big 4 preferred)
- SOX Expertise: Demonstrated mastery of managing SOX compliance within complex, high-growth, or global environments
- Strategic Acumen: Ability to "connect the dots" between technical systems, business products, and overarching corporate strategy
- Communication & Influence: Exceptional verbal and written communication skills, with a proven ability to influence executive-level stakeholders and navigate a matrixed global organization
- Agility: A quick learner who thrives in fast-paced environments, with the ability to prioritize effectively under pressure and during unexpected market or regulatory events
- Ownership: A high degree of personal accountability and a proactive approach to problem-solving
What the job involves
- Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture
- As the Director, Risk and Controls, you will serve as a pivotal leader within OpenTable, ensuring our financial and operational integrity meets the highest industry standards
- Reporting into the finance organization and coordinating closely with Booking Holdings (NASDAQ: BKNG), you will oversee compliance with the Sarbanes-Oxley (SOX) Act and drive the evolution of our Enterprise Risk Management (ERM) framework
- This is a high-impact role that requires a blend of technical governance expertise and strategic partnership
- You will collaborate with cross-functional leaders to identify, assess, and mitigate material risks, ensuring that our internal control environment not only meets regulatory requirements but also supports the agile business objectives of a global technology leader
- SOX Governance & Leadership: Serve as the primary point of contact for the SOX compliance program and Internal Audit. Lead the design, implementation, and rigorous maintenance of Internal Controls over Financial Reporting (ICFR)
- ERM Framework Maturation: In collaboration with the Booking Holdings Group Risk & Controls Team, lead the implementation and localized execution of the ERM framework at the OpenTable brand level
- Strategic Risk Advisory: Launch and manage value-added risk initiatives that align with OpenTable’s strategic goals. Connect risk mitigation strategies directly to business performance and scalability
- Executive Reporting: Synthesize complex risk data into actionable insights for senior management. Provide transparent reporting on control deficiencies, remediation status, and enterprise risk posture
- Cross-Functional Partnership: Act as a trusted advisor to leaders across Finance, Information Security, Privacy, and Legal to embed risk management practices into the DNA of the business
- Policy & Process Excellence: Define and maintain robust policies and Standard Operating Procedures (SOPs) for ERM components, including risk registers, Risk and Control Self-Assessments (RCSAs), and incident management
- Business Integration: Foster deep relationships with department heads to ensure risk management is viewed as a business enabler rather than a hurdle, driving a culture of accountability and proactive mitigation
- Team Leadership & Development: Mentor, and lead a high-performing risk and controls team. Foster a culture of professional growth, continuous learning, and excellence, ensuring the team has the technical skills and business acumen to support a scaling global organization
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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