Senior Site Reliability Engineer, MMT
Fixed Term Contract
Digital services and consultancy
Be an early applicant
Digital services and consultancy
101-200 employees
Be an early applicant
101-200 employees
Company mission
To build platforms and partnerships that empower businesses to realise digital value, faster.
Role
Who you are
- Proven experience in running and maintaining production systems with expertise in triaging and solving incidents
- Proficiency in automation and configuration management tools (e.g., Terraform, Ansible)
- Expertise in cloud platforms, particularly Azure and AWS, and their associated tools
- Strong programming skills, with a primary focus on Python, for developing automation scripts, creating custom tooling, and optimizing operational workflows
- Experience with modern observability platforms such as Datadog
- Strong network fundamentals with hands-on experience in Palo Alto next-generation firewalls, including configuration, monitoring, and troubleshooting in enterprise environments
- Experience with Microsoft Identity solutions including Azure Active Directory (Entra ID), identity governance, and integration with enterprise authentication systems
- A solid foundation in system architecture, with a focus on scalability and reliability
- Exceptional problem-solving skills and a data-driven mindset
- Familiarity with CI/CD pipelines and tools like GitHub Actions and Azure DevOps
Desirable
- Experience with container orchestration tools such as Kubernetes
- Knowledge of security best practices in cloud and hybrid environments
- Experience with identity and access management solutions (e.g. Okta, Active Directory, Cyber Ark) including role-based access control and authentication protocols
- Experience with network monitoring tools and infrastructure-as-code approaches to network configuration (e.g., Terraform for cloud networking, Ansible for network devices)
What the job involves
- We are seeking an experienced Senior Site Reliability Engineer to play a pivotal role in bridging the gap between software engineering and operations
- This role emphasizes designing robust solutions, mentoring teams, and driving performance improvements for both internal and client systems through expertise in automation, scalability, and system reliability
- As a Site Reliability Engineer, you will be responsible for owning the uptime and performance of critical infrastructure and applications while working closely with clients to align reliability goals with their business objectives
- Own the uptime and performance of critical infrastructure and applications
- Design scalable, fault-tolerant architectures that meet business needs while maximizing operational efficiency
- Define and govern Non-Functional Requirements (NFRs) such as availability, performance, and maintainability for internal and client systems
- Proactively identify opportunities for system optimization, scalability, and cost reduction
- Design and implement automation for monitoring, incident response, and repetitive operational tasks
- Implement Infrastructure as Code (IaC) and Configuration as Code (CaC) practices with tools like Terraform, ARM templates and CloudFormation for consistent cloud environment provisioning and data pipeline management
- Design and deploy containerized solutions using Docker and Kubernetes on cloud platforms
- Set up and manage CI/CD pipelines and frameworks tailored for cloud-native applications using GitHub Actions and Azure DevOps
- Participate in architectural decisions and implement cloud infrastructure solutions using Azure and AWS services, ensuring high availability and scalability
- Manage and optimize cloud resources to improve performance, cost efficiency, and security
- Apply cloud-native best practices to secure and govern cloud environments, ensuring compliance with industry standards
- Integrate advanced monitoring and alerting tools (e.g., Datadog, CloudWatch, Application Insights) to maintain system observability in multi-cloud environments
- Lead incident response, conduct root cause analyses, and produce blameless postmortems to prevent future occurrences
- Collaborate with development teams to integrate observability and performance metrics into the development lifecycle
- Build and maintain executive-level and developer-centric dashboards to visualize key metrics
Our take
With clients as large as Vodafone, Boots, and Translink, it’s surprising that MMT describes itself as a medium-sized digital agency. Having been formed in 1999, business has grown over the years. It was acquired by the Be Heard Group in 2016, and was later bought out by MSQ Partners (who own a number of creative and client agencies).
MMT provides a suite of services that cover many bases in evolving a company for the digital world, from UX and web design to digital consultancy strategies. MMT may have many competitors in the digital agency market, but it has decades of experience, which really sets it apart in the space.
One area of growth has been its focus on sustainability. Leading executive James Cannings has been working at MMT as a Chief Sustainability Officer and brings with him years of experience in the sector. This shift adds credence to the company’s focus on transforming clients' businesses, and its focus on strong partnerships, having won MMT top awards at The Drum Recommended Digital Agency Awards 2021.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Starting holiday allowance of 25 days (that rises with service)
- Work in an environment that supports and celebrates your contribution, invests in your learning and development and supports your well-being through a number of initiatives.
- A number of events take place throughout the year as well as quarterly company updates and get-togethers.
- Learning & Development allowance. In addition to a personal L&D allowance to support you in professional (or personal) growth, we also host a number of Lunch & Learn sessions throughout the year as well as bespoke training sessions delivered by our inhouse L&D team or via external partners.
- Private Healthcare
Company HQ
London, UK
Leadership
Ben Rudman
(CEO)Also Executive Director at MSQ. Previously Member of Trustees at The Mango Tree and COO at Be Heard Group PLC.
James Canning
(Chief Sustainability Officer)Currently Chief Sustainabiltiy Officer at MSQ, Co-Chair at the Sustainability Council, and Director at both Quantum Power Transformation Ltd and We Are Futureproof.
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