Director of GTM Enablement, Clio
$163.2-245k
+ Eligible for variable pay
Legal practice management software
Be an early applicant
Legal practice management software
1001+ employees
Be an early applicant
$163.2-245k
+ Eligible for variable pay
1001+ employees
Company mission
Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.
Role
Who you are
- Bachelor's degree in business or a related field. MBA is a plus
- 10+ years of experience in a senior leadership role leading enablement teams at a SaaS company, including at least 3+ years in a director role
- Experience at a company of $400M+ is a must (preferably an SMB SaaS company)
- Proven track record of driving operational excellence and outcomes that are tied to specific enablement programs
- Track record of hiring, developing, and retaining top talent to build high-performing teams
- Strong ability to build future vision and activate direct reports
- Problem solver who is comfortable operating with ambiguity, autonomy, providing radical feedback and taking ownership
- Analytical problem solver who can build, analyze and discuss quantitative business metrics with finance and RevOps
What the job involves
- Reporting to the VP of Revenue Operations, the Director, GTM Enablement will be responsible for all global revenue enablement and play a critical role in supporting Clio's rapid global growth.
- This leader will scale the revenue enablement function across Sales, Sales Development, Partners, and Customer Success, ensuring all GTM teams have the resources they need to meet company objectives.
- A strategic thinker with a global perspective, the ideal candidate is a highly metrics-driven individual who will approach enablement as a business, using data and analysis to optimize programs and drive continuous improvement. This role will contribute to executive-level decisions and will be pivotal in pioneering innovative, AI-driven enablement strategies to maximize team performance
- Develop and execute scalable sales and customer success enablement strategies to maximize effectiveness and drive measurable results
- Lead and develop a high-performing sales and customer success enablement team with the end goal of everyone on the sales and success teams having the knowledge, tools, and resources to maximize their effectiveness
- Collaborate with cross-functional teams, including sales, marketing, and product leaders to ensure enablement initiatives seamlessly integrate into GTM strategy and align with Clio’s broader business objectives
- Establish metrics and a regular monitoring process that continuously assesses effectiveness of enablement programs - provide ongoing recommendations on how to increase effectiveness
- Design and implement best-in-class curriculum and training programs to onboard new hires and continually level-up the program to prepare Clio for the next stage of growth
- Review Clio’s sales process and assess what skills, knowledge, process and tools are required by our sales force to increase velocity and conversion rates at each stage in those processes
- In close collaboration with Product Marketing and Revenue Operations, develop effective sales playbooks that yield high conversion rates
- In collaboration with Customer Marketing, Customer Success and Customer Success Operations, develop effective customer retention playbooks that will ultimately drive high retention rates
- In collaboration with the corporate events team, own the planning and execution of the annual Revenue Kickoff for all GTM teams
- Optimize Seismic for maximum productivity and drive its adoption and utilization
- Stay up-to-date with industry trends, best practices, and emerging technologies in revenue enablement
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Company equity
- $500 contribution when you become a parent and/or guardian
- 4-week minimum vacation
- Work from home when you need to (role-specific)
- Parental leave options for moms and dads
- Customizable extended health benefits (including $2000 per year to spend on counseling)
- Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
- 401k 🇺🇸
- RRSP-matching 🇨🇦
Leadership
Jack Newton
(CEO)Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.
Rian Gauvreau
(Board Member)Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.
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