Account Executive, Extend

Emerging Brands

$130k

OTE

$75k

BASE

OTE is payable based on the Company's variable sales compensation plan + Stock in an early-stage startup growing quickly

Salesforce

Outreach

ChatGPT

Mid and Senior level

San Francisco Bay Area

3 days a week in office

Warranty and protection plan services

Be an early applicant

Warranty and protection plan services

201-500 employees

B2BAPIConsumer GoodseCommerce

Be an early applicant

$130k

OTE

$75k

BASE

OTE is payable based on the Company's variable sales compensation plan + Stock in an early-stage startup growing quickly

Salesforce

Outreach

ChatGPT

Mid and Senior level

San Francisco Bay Area

3 days a week in office

201-500 employees

B2BAPIConsumer GoodseCommerce

Company mission

To provide clients with a seamless product protection experience, helping benefit both merchants and customers.

Job

Company

Role

Who you are

Bachelor's degree or equivalent work experience
3-5+ years of experience in sales (closing), consulting, or account management, with a track record of successfully executing complex projects
Experience selling to the Retail industry and/or experience selling Payments, POS, Retail tech, Martech, or API-driven technologies
A curious, entrepreneurial individual with plenty of grit & analytical prowess with a strong bias towards action
Proven ability to build and manage multiple stakeholder relationships
Excellent negotiation, written, and verbal communication skills
Strong team-player excited to work cross-functionally and build internal relationships
Outbound lead sourcing experience (60-70% self-generated pipeline)
Flexibility to travel as needed
Located in the Bay Area and excited to come into office 3 days a week

What the job involves

As an Account Executive at Extend, you'll spearhead emerging brands & mid-market partnerships with top brands and retailers - both eCommerce and omnichannel merchants
You will have a unique opportunity to play a significant role in driving strategic growth for a Series C startup on an exciting growth trajectory
This role involves orchestrating internal and external teams to establish long-term relationships with our partners, managing complex engagements, and delivering tailored solutions to meet their needs
We're seeking detail-oriented self-starters who thrive in ambiguous and dynamic environments, possess exceptional problem-solving skills, and excel at building strong relationships
Lead 3-12+ month consultative sales engagements, collaborating with C-level executives and cross-functional project stakeholders
Cultivate strong external relationships to understand partner needs and develop customized solutions
Develop and maintain an in-depth knowledge of Extend’s products, services, and eCommerce/Retail trends & KPIs
Coordinate internal cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams
Create and deliver customized materials, including financial models, presentations, and commercial agreements
Generate qualified pipeline through creative, multi-channel, outreach strategies using a diverse tech stack (Salesforce, Outreach, LinkedIn, ChatGPT, SimilarWeb, BDR support, etc.)
Achieve and exceed weekly/monthly KPI and Performance Metrics (calls, meaningful connections, qualified opportunities created, pipeline developed, deals closed, etc.)
Shape and build a growing sales organization

Our take

Extend allows online and offline merchants to offer product warranties and protection plans at the point of sale. It aims to provide a comprehensive and centralised warranty system where before there was not one. Extend also provides customers themselves with a fast support experience, where 95% of claims are resolved in just 90 seconds.

Its API based platform is integrated into the likes of Shopify, Magento, Salesforce Commerce Cloud and BigCommerce, and can also be integrated into private client-owned e-commerce platforms. This ease of use is what makes Extend so appealing for clients.

The company has seen good funding that has fuelled business growth and geographical expansion. It’s interesting to note that PayPal Ventures and SoftBank are two of their main backers, as this indicates that payment giants see the value of these point of sale transactions. In 2022, Extend was named a certified partner of Shopify and reached an important milestone in becoming a full-service company, taking it one step closer to its vision of becoming the "AppleCare for everything".

Steph

Company Specialist at Welcome to the Jungle

Insights

-19% employee growth in 12 months

Glassdoor (3.2)

Company

Funding (last 2 of 3 rounds)

May 2021

$260m

SERIES C

Oct 2020

$40m

SERIES B

Total funding: $316.4m

Company benefits

Unlimited coffee, drinks, and snacks at the office
A friendly and collaborative place to work
Company stock options
Flexible vacation policy
Fully covered medical, vision and dental insurance

Company HQ

Rincon Hill, San Francisco, CA

Leadership

Woodrow Levin

(CEO & Founder)

Woodrow started his career by founding InStadium in 2000, where he spent 7 years before also founding Riverbank Capital and BringIt. After further roles at DocuSign and DraftKings, he founded Extend in February 2019, serving since then as CEO.

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