Head of Commercial Risk Management, Flutterwave
Online & offline payment platform for African businesses
Open for applications
Online & offline payment platform for African businesses
501-1000 employees
Open for applications
501-1000 employees
Company mission
Flutterwave's mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that has been largely cut off from the digital economy, it is creating the infrastructure to power Africa's growth in the 21st century.
Role
Who you are
- Bachelor's degree in finance, economics, risk management, or a related field; advanced degree preferred
- Minimum 15 years’ experience developing and implementing strategies for enterprise merchant onboarding and risk management in a high-volume transaction environment
- Minimum 5 years of people leadership experience, with demonstrated ability to mentor and develop team members
- Adept at merchant underwriting
- Experience working with African merchants and/or in Africa highly preferred
- Strong understanding of regulatory requirements, risk management frameworks, and industry best practices
- Demonstrated ability to proactively identify and manage risks within a financial technology portfolio
- Proficient in negotiating contracts with enterprise merchants, ensuring favorable terms while aligning with risk management strategies
- Excellent analytical skills with the ability to interpret complex data and provide actionable insights
- Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels of the organization
What the job involves
- Flutterwave is seeking a highly skilled and motivated individual to join our team as the Head, Commercial Risk Management
- The selected individual will enable successful onboarding of our enterprise and large merchants, and manage risks on the portfolio proactively
- Develop and execute strategies to enable the onboarding and success of enterprise and large merchants on our platform
- Proactively identify, assess, and manage risks within the portfolio, ensuring the integrity and security of financial transactions
- Drive strategic initiatives to align enterprise merchant enablement and risk management with broader organizational goals and objectives
- Work closely with cross-functional teams, including Sales, Legal, Compliance, and Technology, to ensure seamless onboarding and risk mitigation processes
- Oversee negotiations with enterprise merchants, ensuring favorable terms, and alignment with risk management strategies
- Lead and inspire high-performing teams focused on enterprise merchant enablement and risk management, fostering a culture of excellence and innovation
- Serve as a key liaison between the enterprise merchant enablement and risk management function and executive leadership, providing regular updates on key performance indicators and strategic initiatives
- Ensure personal information of customers, employees, and other individuals Flutterwave conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices
Salary benchmarks
Our take
As a continent, Africa has a fragmented payment system. Even though African countries had their own payment systems, none of these solutions could interoperate with each other and allow users to make and receive payments across international borders.
Flutterwave offers the solution, an Africa-wide payments infrastructure to connect all payment types in the continent and bring a single-use payment solution to any merchant or small business. It allows business owners to accept payments from customers anywhere.
In 2020, the company processed more than 80 million transactions (worth over $7 billion) across 17 African countries. When COVID-19 lockdowns hit brick-and-mortar businesses in Africa, Flutterwave was able to quickly set up digital storefronts for 20,000 users, in a free promotion they called “keeping the lights on”.
In 2021, Flutterwave collaborated with PayPal, allowing African merchants to accept payments across the continent from more than 300 million PayPal users. In 2023, its Engineering Mobility Program in collaboration with Capgemini in Bangalor aims to nurture the next generation of Indian tech workers, indicating Flutterwave's widening market scope.
Steph
Company Specialist at Welcome to the Jungle
Insights
61% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2022
$250m
SERIES D
Mar 2021
$170m
SERIES C
Total funding: $475.3m
Company benefits
- Work from home opportunities
Company values
- We are customer focused
- We build trust capital
- We are loyal to one another
- We communicate respectfully
- We create and innovate
Company HQ
Fisherman's Wharf, San Francisco, CA
Articles
Leadership
Olugbenga Agboola
(CEO)After starting his career at PayPal, Olugbenga spent 4 years at Guaranty Trust Bank and another 5 at Standard Bank Nigeria. He used this experience to co-found Flutterwave in May 2016, serving since 2018 as CEO.
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