Vice President of Client Success, Progyny
Leader of Large Market
$210-215k
Company equity Bonus program
3 days a week in office
Fertility benefits management company
Job no longer available
Fertility benefits management company
501-1000 employees
Job no longer available
$210-215k
Company equity Bonus program
3 days a week in office
501-1000 employees
Company mission
To empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.
Role
Who you are
- Ability to build and manage a high-performance large market account management team
- Attention to detail
- Ability to implement performance management processes
- Strong written and verbal communication skills
- Ability to identify, build strong relationships and utilize resources effectively – Team Player
- Strong relationship building and leadership skills
- Ability to work under pressure and prioritize responsibilities
What the job involves
- The Vice President, Large Market is the lead account management executive in the Progyny organization for our large employers
- This position will be responsible for leading the company’s large market account management team, establishing annual large market client benchmarks and large market client retention, upsells to existing large market clients and managing key performance indicators for the large market account management team to ensure annual goals are achieved
- Responsible for leading and managing the large market account management team and establishing annual client goals and retention
- Implementing improvements to the account management business process to ensure client expansion and retention, pipeline management for upsells in the large market
- Representing company at client meetings and events to promote the company’s brand and build relationships with client base
- Must be able to seamlessly articulate Progyny’s value to professionals, executives, strategic partners at both employers and channel partners; understand and articulate a data-driven financial model to support renewals, refine our quarterly and annual reports to best meet client needs
- Help resolve member abrasions that are escalated to the Large Market Account Management Team; work closely with other senior leaders to identify the root of the escalation and the best path to resolve
- Manage a large market staffing model and compensation approach to scale the team accordingly
- Refine a large market partnership approach
- Drive retention and growth within existing large market client base
- Guide and coach account managers as necessary to ensure their professional development and attainment of goals
Our take
Progyny stands at the forefront of fertility benefits management in the United States, reshaping the landscape of fertility and family-building benefits through its holistic approach that caters to employers, patients, and physicians alike. As the demand for fertility benefits surges amidst a competitive labour market, Progyny has experienced remarkable growth, boasting a client base exceeding 370 across 40 industries.
In a testament to its commitment to comprehensive care, Progyny has expanded its provider network to encompass reproductive urologists (RU), recognising the significance of male-factor infertility, which accounts for approximately one-third of infertility cases. This expansion extends coverage and accessibility to millions, underscoring Progyny's dedication to addressing diverse fertility needs.
Through its strategic expansions and unwavering dedication, Progyny continues to pioneer advancements in fertility and family-building benefits. By fostering inclusivity and providing unparalleled support, Progyny remains at the forefront of revolutionising reproductive healthcare, shaping a brighter future for individuals and families alike.
Steph
Company Specialist at Welcome to the Jungle
Insights
41% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2017
$5m
EARLY VC
May 2017
$10m
SERIES B
Total funding: $98.3m
Company benefits
- Family friendly benefits: Paid family and parental leave-, fertility and family building benefits (including egg freezing, IVF, and adoption support), family care fund and Parents’ Employee Resource Group
- Health, dental, vision and life insurance options for employees and family
- Free in-person, virtual and text-based mental health and wellness support
- Paid time off, including vacation, sick leave, personal days and summer flex time
- Company equity
- Bonus program
- 401(k) plan with company match
- Access to on-demand legal and financial advice
- Company social events
- Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
Company HQ
Garment District, New York, NY
Leadership
Pete Anevski
(CEO)Held several other executive positions at the company, such as COO & CFO, before becoming CEO in 2022. Former Executive VP & CFO of WebMD.
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