Associate Product Operations Manager, Equip Health

• We are looking for a motivated and organized Associate Product Operations Manager to join our Product team
• We are looking for someone who gets excited about a table full of data and can turn it into actionable insights and stories
• You might be great for this role if you love thinking about information hierarchies and how to improve the organization of documents
• You have a strong understanding of data analysis and experience working in product or a desire to transition into a product role
• You understand the importance of and can leverage both quantitative and qualitative data to support decision-making
• You love navigating through ambiguity in brand new territory on problems and turning them into solutions
• You’re an excellent communicator in written, verbal, and presentation formats
• You are proficient in Jira and have experience using roadmapping tools (ex. Aha!, ProdPad, Productboard)
• You’re highly organized
• You’re comfortable writing basic queries in SQL

Desirable

• This person will report to the Product Operations Manager and provide comprehensive operational and coordination support to our entire Product organization
• As a Product Operations key team member, you will play a collaborative and supportive role in improving product processes and ensuring seamless coordination across various teams
• You will focus on collecting, analyzing, and reporting on data and feedback from our users – internal and external
• Collect, analyze, and report on various data such as, patient feedback, quarterly product surveys, feature requests and ideas to inform roadmap prioritization and delivery
• Create and maintain documentation on product features such as training videos and how-to articles, ensuring all content is organized and easily accessible across the organization
• Support the Product Operations Manager in rolling out internal process changes to help with planning, testing, delivery, and adoption
• Build empathy for cross-functional stakeholders and support the Product Operations Manager in identifying how product changes disrupts or affects their own work
• Operate with a mild degree of autonomy in a growing, early stage work environment