Account Manager, Rimes Technologies

Salary not provided

Excel

Mid and Senior level

London

Investment data & intelligence

Job no longer available

Investment data & intelligence

501-1000 employees

B2BEnterpriseInvestingAnalyticsData AnalysisData Sharing

Job no longer available

Salary not provided

Excel

Mid and Senior level

London

501-1000 employees

B2BEnterpriseInvestingAnalyticsData AnalysisData Sharing

Company mission

To transform investment data management.

Job

Company

Role

Who you are

Experienced professional understanding data challenges of the Financial Services industry (buy and sell side)
Strong communication, interpersonal and organizational skills
Commercial acumen
Effective analytical and problem-solving skills
Experienced and highly proficient with MS Excel® and MS PowerPoint®
Sound working knowledge of financial spreadsheets, databases, and applications
Knowledge of equity and fixed income benchmarks
Leadership skills and ability to work as well as independently
Experience in a client facing role within financial markets
Outstanding communication, presentation, and leadership skills
Graduate caliber, preferably in a finance or a related field

What the job involves

We are looking for an ambitious Account Manager who is passionate about building relationships and values customer service
You will be focused on long term client retention and future growth by managing customer inquiries and proactive stakeholder engagement
You will partner with sales and sales engineering to upsell and educate clients on new offerings and ensure we continue to maintain and improve our industry leading service offering
Serve as the primary commercial contact for multiple clients
Partnering with the Sales and Client Service organizations, adding incremental value to the client experience
Maintaining and improving the commercial relationship with the client, penetrating the account to:
Overall client health
Forecast, prevent and manage churn
Account planning and KYC
Design and enforce consistent processes to capture all relevant client information (key contacts, ITL, key opportunities, etc)
BAU commercial activity and order management
Contract renewal management
Collaborate with the other departments to manage the day-today operation of the clients’ projects and business while in production
Partnering with Client Services on Quarterly Service Reviews
Partnering with Sales on new opportunity generation
Current client communication, product, and feature updates, etc
Uncovering cross-sell/upsell opportunities
Run campaigns to the install based to feature new product and use cases to raise awareness and arise opportunities (ESG, ETF, …)
Tracking, and measuring key KPIs and CSAT for each client

Salary benchmarks

Our take

Data is a vital resource for businesses – with the ability to fuel smarter decision making – but it can be difficult for them to manage the swathes of data generated by their operations. Rimes provides a managed data services and investment intelligence platform, to enable clients to make the most out of their data and use it to inform investment decisions.

Rimes is a leader in transformative data management and investment intelligence solutions. It supplies data across multiple domains, including ESG and climate data, which are more and more frequently being used as factors in investment decisions. Following the acquisition of Matrix IDM, the company added a cloud-native investment intelligence platform to its portfolio, completing its toolkit of connected solutions.

Rimes has continuously worked to remain at the forefront of data management. It serves more that 400 institutions, including some of the world’s leading asset managers and institutional investors. Since a buyout by investment firm Five Arrows, it is in an even stronger position to expand its market.