Senior Site Reliability Engineer, Filevine

• Curiosity, a willingness to learn, a passion to continually improve, and unbridled enthusiasm to make things better everyday without the need to be directed to do so
• Proficiency in all of the skills expected of our SRE II's
• A bachelors degree in computer science, information systems, a related field; comparable certifications; or equivalent direct work experience
• A minimum of 8 years of experience in hands on technical roles
• A minimum of 2 years of Site Reliability Engineering experience
• Experience building autonomous systems that manage software operational details without human intervention

Desirable

• This role reports directly to the Director of Reliability
• To achieve the dream of allowing professionals to focus on what they love Filevine products need key features. They need to be reliable, scalable, performant, cost effective, secure and they need to have a way to recover in the event of a disaster
• The Reliability team is responsible for thinking through these problems and engineering solutions to them. We hire excellent engineers who apply software engineering to these problems to create autonomous systems that take care of these details for us
• We use the principle of continuous improvement to make each iteration of these autonomous systems better than the last
• The state of our autonomous systems are nascent with the foundational pieces either recently having been completed or currently under development
• As a Site Reliability Engineer you will be embedded with a cross functional team who has key responsibilities for certain portions of our systems. Over the course of the first year you will gain the valuable context needed to be truly effective and move at speed in the Filevine environment
• During your successive years you will be given specific mission critical objectives that help build out and improve our autonomous systems and simultaneously build out your personal brand as an exceptional engineer who has built and maintained amazing systems that can grow to internet scale
• Provide leadership, mentoring, and excellent judgement by being responsible for:
• Developing autonomous systems that manage the details necessary to build, deploy, test, and operate all Filevine Inc. products
• Being the voice of Reliability on your team throughout the SDLC
• Collecting, monitoring, aggregating, dashboarding, and alerting on software and server events
• Improving the CI/CD pipeline
• Developing playbooks, tools, and scripts to streamline processes and shorten problem resolution time
• Identifying and fixing gaps in the availability of systems
• Improving and defending the security of software and systems
• Documenting and diagramming processes, procedures, and best practices
• Finding, learning, improving, or creating new tools that are reliable, usable, and helpful to enable other engineers to perform their work more efficiently
• Work within assigned team to complete duties as assigned, while mentoring, training, and reviewing more junior engineers
• Work either individually or in conjunction with other engineers to complete assignments
• Be part of an on-call rotation with other team members to provide 24/7/365 production reliability support
• Be part of an on-call rotation with other team members to provide escalated emergency support for the services your team owns
• Communicate frequently, clearly, and effectively with various technical and management audiences