Technical Delivery Manager, Amplify

• You can quickly make sense of complex delivery systems - people, process and technology
• You know how to get the right people together to make progress on issues related to your impact escalating items that are beyond the working groups’ control to the appropriate stakeholders
• You lead effective collaboration meetings with tact and diplomacy
• You facilitate decision-making rather than make the decision on behalf of others
• You understand software product development and data engineering practices sufficiently to carry on meaningful delivery conversations
• Your communication is clear, concise and accurate
• A Bachelor’s degree in engineering or computer science; or equivalent experience,
• Comfort with software and data product development conversations
• At least 4 years of experience as a Technical Delivery Manager or equivalent role in a fast-paced, SAAS product development organization
• Demonstrated experience guiding at least four teams through delivery of cross-team software product or data development projects, including launching at least two new projects
• Experience assessing and resolving delivery issues for a single team or group of teams, providing guidance, and collaborating with them to enable the solution they choose
• Proven track record of facilitating at least three different types of group working sessions such as milestone planning, risk mitigation conversations, and release retrospectives
• Strong skills in improving visibility of deliverables across multiple teams and articulating these in a way that is useful to both product and business stakeholders
• Ability to determine and communicate the appropriate level of detail regarding project status, risks, and deadlines
• Travel required up to four times a year, a week at a time

Desirable

• As a Technical Delivery manager within the Delivery Coaching team, you will partner with your Technical Delivery peers and a dynamic team of Data Product Managers and Data Impact Partners to improve the visibility of deliverables across the Data Portfolio, cross-functionally and at an elevated perspective appropriate for product and business stakeholders
• You will enable a shift from a reactive way of working to a more proactive one where there is an appropriate level of detail and a shared comprehension of project status, associated risks, and critical deadlines
• Develop and guide contributors in maintaining a reliable source of project status to minimize time spent on sourcing, compiling, and distributing information for meetings and audiences
• Establish consistent ways to communicate updates to relevant stakeholders, providing them with access to necessary information
• Streamline project communications by reducing time dedicated to updates and managing recurrent issues related to escalations
• Surface a backlog of system-level improvements supporting your impact