Strategic Account Manager, Pointclickcare
National Health Plans
$290-320k
OTE
50%+ Travel
Healthcare software for smarter care delivery
Be an early applicant
Healthcare software for smarter care delivery
1001+ employees
Be an early applicant
$290-320k
OTE
50%+ Travel
1001+ employees
Company mission
To help providers delivery exceptional care.
Role
Who you are
- 7+ years’ experience at a healthcare SaaS company, with a record of exceptional performance, demonstrating YOY sales growth, and consistent quota attainment
- Ability to identify and build relationships with C-suite executives
- Experience introducing a new healthcare SaaS product to providers
- Experience working with Salesforce, Gainsight, LinkedIn, and other sales related tool
What the job involves
- As the Strategic Accounts Manager, you will be responsible for maintaining strong relationships with the largest and most prominent health plans (i.e. United Health Group, Centene, Molina) across the country. These plans each represent greater than $5m in ARR with aggressive annual growth goals
- Key responsibilities include Client Relationship Management, Revenue Growth, Market Research, and development of long-term strategic account plans with our top clients
- In this role you will to uncover upsell opportunities and expansion opportunities to increase revenue by promoting the PointClickCare Platform
- The qualified candidate will report to our VP of Payer and Market Access Sales and will collaborate closely with internal stakeholders including Customer Success, Product, Market Access and Provider sales, Network Growth, Data Science, Solution Design, and Delivery
- Our culture is collaborative, and we are looking for a Professional who is great at building external and internal relationships
- Identify creative ways to engage with our strategic accounts balancing a top-down/bottom-up strategy to fulfill ARR growth goals
- Unlock upsell and expansion potential with existing book of business and align strategic goals
- Augment account plans, uniform messaging, prospecting approach, and strategic direction for the current clients in our named book of business
- Develop and maintain strong, long-lasting relationships with key clients in the health plan sector
- Provide feedback to the product development team to ensure our offerings remain competitive and relevant
- Conduct regular account reviews to assess performance and identify areas for improvement
- Understand each client's unique needs and objectives and align our solutions to meet them
- Work closely with Customer Success to ensure overall account satisfaction and become an escalation point for addressing any concerns
- Demonstrate comprehensive knowledge of relevant healthcare trends, priorities, challenges, and opportunities and how PointClickCare solutions align and support
- Monitor the competitive landscape and market trends in healthcare data and technology
- Analyze data and reports to provide insights and recommendations to clients
- Ensure deliverables arrive on time and fulfill customer requirements, creating an exceptional customer experience
Our take
The demand for long-term support for the elderly is growing, putting pressure on the already overstretched age care industry. PointClickCare aims to solve this problem by providing care providers with a suite of cutting-edge software tools.
PointClickCare's software gives caregivers access to immediate, point-of-care data insights into their patients. This is proven to improve patient outcomes, ease care transitions and improve efficiency. Having been founded in 1997, PointClickCare is now one of the biggest names in care tech and its software is used by over 30,000 care facilities.
PointClickCare has made a series of partnerships - such as with pharmaceutical corporation Pfizer, and ChartPath, a leading EHR solution for care practices - alongside acquiring the connected care platform Audacious Inquiry. These partnerships and acquisitions aim to improve its adaptability in the market. The company has demonstrated strong ambition and performance, showcased by its being named the top long-term care software provider by KLAS four times in a row.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2024
$0.1m
GRANT
Feb 2018
$141.6m
LATE VC
Total funding: $226.2m
Company HQ
Fashion District, Toronto, ON
Leadership
Dave Wessinger
(Co-Founder, CEO, CTO & President.)Dave co-founded PointClickCare in 1997.
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