Senior Product Designer, Numan

• Strong core design capabilities and can deliver high-quality experiences with attention to detail, especially where design impacts patient comprehension, safety, and trust
• Excellent communication skills and the ability to clearly articulate design rationale to a wide range of stakeholders, including clinical, regulatory, commercial, and engineering teams
• Deep empathy for patients and the ability to represent their needs, fears, and goals throughout the product development process
• Experience shaping product direction through early involvement in discovery, goal setting, and surfacing of user insights
• Confidence working autonomously across complex product areas and delivering end-to-end design solutions that align with regulatory, clinical, and commercial goals
• A solid understanding of the healthcare context, including regulated care pathways, behavioural coaching, and subscription-based services
• A proven ability to influence and lead design initiatives within a cross-functional environment, particularly in fast-paced, start-up, scale-up, or agency settings
• A collaborative mindset, capable of working closely with product managers, clinicians, engineers, and other designers to balance patient needs with technical and business constraints
• A user-centred, data-informed approach to design that helps define, track and iterate against business and health outcome metrics

Desirable

• As a Senior Product Designer at Numan, you will play a pivotal role as part of a cross-functional product team, being the go-to expert for understanding our patients in your squad
• Your knowledge of patient needs, motivations and behaviours will shape the product strategy and define business objectives that solve meaningful health challenges for real people
• You’ll work closely with product managers, clinical experts, engineers and design colleagues to develop patient-centred solutions
• You will be accountable for research and design from start to finish, advocating and driving a collaborative design process
• This includes discovering patient needs through research and clinical data insights, organising and facilitating ideation sessions with stakeholders and colleagues, then prototyping and validating ideas with real users
• Your work will lead to ongoing, measurable product improvements that support both patient outcomes and business success metrics
• You'll be the strategic design lead within your squad, responsible for representing patient voices and aligning experience design with Numan’s clinical and commercial objectives
• Planning and conducting both qualitative and quantitative research to uncover deep insights into patient behaviours, needs, and motivations
• Translating patient insights into experience strategies and product opportunities that support long-term behaviour change and improved outcomes
• Facilitating collaborative workshops and ideation sessions to shape product direction with input from cross-functional teams
• Driving design initiatives from discovery to delivery, including research synthesis, concept development, prototyping, and user validation
• Partnering closely with product managers, engineers, clinicians, and data analysts to co-define roadmaps and prioritise initiatives
• Advocating for a collaborative, inclusive design process that balances patient needs with clinical safety, technical feasibility, and commercial impact
• Defining and iterating on success metrics through behavioural insights, clinical data, and business outcomes
• Collaborating beyond the product team, including marketing, content and clinical operations, to ensure a seamless and consistent experience across the full patient journey