Senior Paralegal, SoFi

• The ideal candidate has experience working in a paralegal role with a demonstrated track record of supporting law firm and in-house litigation, has a knowledge of legal service of process, criminal and civil subpoena process, and the litigation and arbitration processes, and is detail-oriented, proactive, and comfortable partnering with attorneys and cross-functional stakeholders on a variety of legal matters
• Bachelor’s degree or equivalent professional experience; paralegal certification is a plus
• 4+ years of experience as a paralegal, in either a law firm or in-house legal department. At least 2 years experience as a paralegal in a law firm is strongly preferred
• Strong experience with litigation tracking and case management platforms (e.g., Legal Tracker, CounselLink, or similar)
• Strong knowledge of the subpoena and litigation and arbitration processes
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously while meeting multiple, and often short, deadlines
• Experience managing people and teams
• Strong written and verbal communication skills
• Comfort working cross-functionally with attorneys, cross-functional partners, and external service providers
• Ability to exercise sound judgment, maintain confidentiality, and operate in fast-paced environment with minimal supervision
• Experience in fintech, financial services, or a regulated environment is a plus

Desirable

• We are seeking an experienced and highly organized Senior Paralegal to play a critical role within our Legal Department
• This position will lead SoFi’s Service of Process function, including intake and management of subpoenas and threatened or filed matters
• The role will also be responsible for daily management of SoFi’s service of process paralegal team and provide support to SoFi’s in-house counsel in managing responses to subpoenas and other legal correspondence
• The role will report to the Associate General Counsel
• Because this role will manage one or more paralegals in executing the Service of Process function, management experience is strongly preferred
• Oversee intake, tracking, and administration of all service of process
• Prepare responses and objections to subpoenas and legal correspondence and oversee other paralegals responsible for providing these responses
• Maintain accurate and up-to-date service of process-related data in SoFi’s systems of record
• Facilitate the gathering of internal discovery; shepherd and complete research requests; conduct internal investigations in response to service of process items; answer questions from outside and in-house counsel with regards to allegations made against SoFi
• Assist in the generation of service of process-related reports and help update and maintain SoFi’s policies, procedures, and training materials on responding to service of process requests
• Support continuous improvement of efficient workflows, tracking tools, and reporting processes
• Organize and facilitate meetings as necessary (e.g., creating agendas, taking notes and action items, drafting correspondence, and following up to see action items through to completion)
• Assist attorneys and paralegals in preparing case or file summaries and obtaining information related to subpoenas or litigation
• Assist the paralegal team in maintenance of the legal Service of Process task management system
• Supervise and develop paralegals and legal support staff
• Ensure timely responses by applicable teams or assignees to complaints, subpoenas, garnishments, and other legal process
• Manage workload allocation and resource planning across the team and in collaboration with litigation attorneys and paralegals