Workplace Advisor, HeliosX
+ Generous equity allocations with significant upside potential
3-4 days a week in office (Shoreditch, London)
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
Be an early applicant
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
201-500 employees
Be an early applicant
+ Generous equity allocations with significant upside potential
3-4 days a week in office (Shoreditch, London)
201-500 employees
Company mission
Creating a more confident world, where everyone can take control of their health to lead happier and healthier lives.
Role
Who you are
- Experience in facilities management, office coordination, hospitality or a workplace-facing role. Ideally some experience in a HR role would be beneficial
- A confident self-starter who thrives in fast-paced, people-focused environments
- Exceptionally organised and detail-oriented, with great multitasking skills
- Collaborative, approachable and passionate about providing great service
- Comfortable using workplace tools, booking systems, spreadsheets and helpdesk platforms
- Strong verbal communication skills with a positive, can-do attitude
- Naturally proactive and keen to make continuous improvements to the employee experience
- Has a desire to provide great customer service to our people
What the job involves
- We’re looking for a proactive, people-focused Workplace Advisor to help deliver a seamless and inspiring workplace experience at our London HQ
- Acting as a key point of contact for all things office-related, you’ll support the day-to-day running of the office, contribute to culture-building initiatives, and ensure the workplace reflects our values of excellence, inclusivity and connection
- This is a unique opportunity to shape the employee experience by creating a welcoming, safe, and efficient office environment that supports our hybrid working model and fosters collaboration
- You’ll work closely with the People Team, IT, Facilities, and senior stakeholders to continuously improve our workplace offering and deliver high-impact moments for employees across their journey
- Ensure smooth daily operations of the London office: cleanliness, organisation, and presentation
- Act as a first aider, fire warden, and health and safety advocate
- Oversee stock levels and suppliers for office snacks, supplies, and hospitality needs
- Support desk booking, meeting room systems, and maintain the Facilities Helpdesk
- Manage post, deliveries, building access and visitor processes
- Liaise with vendors, contractors and building management to address maintenance or service issues
- Deliver outstanding in-person onboarding experiences for new starters
- Be the go-to person for employee queries about the office, events, or resources
- Support the planning and delivery of internal events, social activities, and employee gifting (birthdays, anniversaries, life events)
- Champion a culture of inclusion and engagement, contributing to initiatives that make our workplace a space where everyone feels welcome
- Support workspace optimisation, sustainability and improvement projects
- Help gather employee feedback and use data to recommend improvements
- Partner with the People Team and IT to deliver a friction-free employee journey across systems and physical space
- Help maintain and update risk assessments and DSE compliance records
- Conduct periodic health and safety checks and ensure workplace policies are followed
- Assist in incident reporting and hazard mitigation where needed
- Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions
- You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone
- Come be a part of making our dream of easier and faster healthcare a reality!
Salary benchmarks
Our take
Generally speaking, the healthcare sector is slow to adopt new technologies. HeliosX bucks the trend, having been founded in 2013 to provide quicker, convenient access to medications through the use of cutting-edge tech.
HeliosX aims to improve the quality, accessibility and affordability of healthcare across the UK, US and Europe. With millions of customers worldwide, it operates across the medical, dermatology, and nutritional supplement sectors through its top-selling brands and products - Dermatica (personalised skincare brand), MedExpress (telepharmacy), Levity (prescription weight loss), ZipHealth (online medical consultations & pharmacy) and their men's health brand, RocketRx.
HeliosX has seen its global revenue rocket from £60m to £180m between 2023 and 2024. This growth is impressive for a company that's had no external funding, and it aims to accelerate its expansion in 2025 by moving into new territories.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Team energy
"Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I..."
Company benefits
- Monthly Socials
- Health Insurance
- Gym discount
- Flexible working
- £1,000 Annual Learning and Development budget
- Audible Subscription
- Pension Contribution
- 25 days holiday + UK Bank holidays
- Free HeliosX Products
Company values
- Build Team Excellence
- Putting Customers First
- Today Not Tomorrow
- Thinking Differently
- Act Like an Owner
- Keep it Simple
- Do More With Less
- Communicate Candidly
Company HQ
London, UK
Leadership
Dwayne D'Souza
(Founder & Chairman of the Board)After graduating from the University of Cambridge and gaining experience as a Software Engineer and later in Algorithmic Trading, Dwayne founded HeliosX in 2013.
Stuart Peak
(CEO)Share this job
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