Social Media Manager, Community Phone
$85-105k
+ Equity
Landline phone service company
Open for applications
Landline phone service company
21-100 employees
Open for applications
$85-105k
+ Equity
21-100 employees
Company mission
To build a different kind of landline phone service company.
Role
Who you are
- A proven track record of building organic social — for a brand, for yourself, or both. This is the core requirement: not a follower count, but a system that drove real engagement, awareness, and growth. If you're a creator with your own following, even better
- Not a vanity-metrics person. You've built organic that drives revenue, engagement, and brand awareness
- Excited about our demographic. Energized by building community among people 45+, caregivers, and adult children — and you can explain why things spread among people who aren't on TikTok all day
- A relentless engine who does a remarkable amount of work and doesn't get blocked
- A strong writer who can turn our product into a message a 65-year-old's daughter feels and forwards
- Hands-on design sense to make your content look good solo
- Analytical — you set goals, live in the numbers, and cut what isn't working
Desirable
- Nice to have: influencer or creator partnerships; experience marketing to older adults or caregivers
What the job involves
- You own our organic social presence — building a brand's organic engine from the inside out, not chasing a follower count
- Build our organic social. Own Facebook, Instagram, and Reddit end-to-end: content, voice, cadence, growth. You make it, ship it, and learn from the numbers — no waiting on a designer or a UGC team
- Immerse us where our people are. Our customers and their families live in Facebook groups and on Reddit around caregiving and senior safety. You show up authentically, become a trusted voice, and turn those communities into places where people discover and recommend us
- Turn engagement into signups. Connect great content to real customers. Know how organic reinforces our campaigns and feeds our funnel
- Own the strategy. Bring proven opinions on how communities grow — who these customers are, what makes them fall in love, and how we make that spread
- How we’ll know it’s working:
- Our following and engagement rates climb month over month
- Organic becomes a visible, measurable source of signups
- Word-of-mouth becomes something we can see, not just hope for
- Online communities, esp. on Facebook, come to life
Our take
Community Phone offers a simple landline phone service for families and business without requiring internet. Powered by the company’s landline base, connecting landline phones to cell towers in the area, customers access unlimited local and long distance calls in the U.S that work during power outages.
Revolutionising the traditional landline, Community Phone has built a cloud phone system that runs inside of landlines and therefore grants customers full control over how to use the phone, such as enabling them to transfer the landline number onto a mobile phone or have calls ring on multiple phones at the same time. Its services are trusted in over 5,000 homes and businesses, including Dunkin’ Donuts, Starbucks. Wells Fargo, KFC and 7-Eleven.
The company is gradually getting closer to its goal of giving customers the best telecommunications experience in the U.S. It has received investment from Thiel Fellowship, Canaan and Accel as well as landing a place on the Y Combinator. In 2023, Community Phone expanded into California at a time when traditional telephone network providers such as AT&T and Cox Optimum are switching from traditional copper wire to fiber optics, which risks leaving those without internet coverage in the dust.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2019
$0.2m
SEED
Sep 2018
$0.1m
SEED
Total funding: $0.3m
Company benefits
- Equity compensation - For many of our roles, employees get to own Community Phone
- Fully remote work - We are an internationally distributed team, working from home.
- Unlimited PTO - We offer unlimited PTO to our salaried employees!
- International retreats - An awesome chance for our international team to get to know each other
- Meals gifted by employees to employees - Employees congratulate each other on amazing work by gifting meals and other prizes
Company HQ
Inner Richmond, San Francisco, CA
Leadership
James Graham
(Founder & CEO)Previously co-founded Eggplay and Caffeine Software, acting here as CEO. Experience as Mobile Engineering Lead for Find & Form, Wed Developer for Sugarsnap, and as a Warehouse Worker for TJM Innovations.
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