Implementation Consultant, monday.com
$85-105k
Plus discretionary bonus and/or equity
More information about location
3+ days a week in office
Work Operating System (Work OS)
Open for applications
Work Operating System (Work OS)
1001+ employees
Open for applications
$85-105k
Plus discretionary bonus and/or equity
More information about location
3+ days a week in office
1001+ employees
Company mission
To help organizations of any size create the tools and processes they need to manage every aspect of their work.
Role
Who you are
- 1-2 years of experience in B2B SaaS as technical customer success / implementation manager / technical project management / technical account management / technological consulting, specifically within onboarding and implementation of software
- Experience in leading product implementation projects involving hands on implementation
- Strong project management skills to keep projects on-track and manage unique flows
- At least 2 years of experience implementing new technology for medium and large organizations
- Strong problem solving skills
- Ability to clearly articulate technical topics to a non-technical audience
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
What the job involves
- Our team is growing and we are looking for a Sr. Implementation Consultant to join our Client Services team in Denver!
- You'll work closely with customers to implement monday.com to help their business needs and challenges
- In this role, you will train, advise and consult with customers to optimize their use of monday.com products during the course of an implementation project
- Build strong relationships with our clients to understand their needs and ensure their success with monday.com
- You will also be interacting with customers and internal account teams to ensure customer success, along with planning and managing projects!
- Responsible for working with enterprise customers to solve complex issues through defining their unique setup with monday.com
- Plan and design customer’s onboarding solutions, API integrations, reporting program, custom scripting, user management, write user guides, presentations, and more
- Design and execute complex data migrations from legacy systems to monday products
- Create more complex solutions that utilize our developer tools, such as the monday APIs and apps framework
- Supplement complex workflows using low-code tools like Zapier, Make.com, Workato, Make, Mulesoft, etc
- Push the limits of the monday.com Work OS by building complex workflows for clients
- Advocate for customers with Product when their needs are not met
- Act as a project manager for small to medium projects that do not warrant a dedicated PM
- Work with customers to build their most time-sensitive workflows into monday.com and ensure there is a clear end-user training plan for those workflows
- Empower customers to connect their goals and challenges with the solution in monday.com
- Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
- Build, own, and execute implementation project plans
- Represent the voice of the customer and influence product development roadmap
Our take
Monday.com is a customisable work OS where teams create and shape workflow apps in minutes to plan, run, and track their processes, projects, and operations for organisations of all sizes. The code-free platform adapts to shifting needs quickly, liberates teams from manual grunt work, and connects teams in a collaborative work space.
The company’s products are gaining increasing popularity with customers seeking ways to manage employees who are increasingly working from home. Within the collaboration tools market, Monday.com hopes to position itself as the ever-powerful and smart go-to place to get an overview of everything that’s happening in teams, with low chat noise and no need for technical knowledge to gain understanding. It's been picked up by over 150,000 companies worldwide including household brands such as Coca Cola, hulu and Universal Music Group.
Monday went public in 2021 at a valuation of about $2 billion and its revenue and subscription base has continued to grow despite economic headwinds in the overall tech sector. Long term, the founders believe they can grow the company to a secure No. 1 spot. They plan to do this by capitalising on the growing uptake of remote working and no-code customisation over the next decade.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2019
$150m
SERIES D
Jul 2018
$50m
SERIES C
Total funding: $234.1m
Company benefits
- Equity benefits
- Wellness benefits
- Pet-friendly office
- Work from home opportunities
- Health insurance
Company values
- Transparency
- Impact
- Data-driven
- Ownership
- Inclusivity
- Accountability
Company HQ
Tel Aviv-Yafo, Tel Aviv District
Articles
Leadership
Roy Mann
(Co-CEO)Previously CTO at Wix and two-time former CEO of internet startups
Eran Zinman
(Co-CEO)Founded Conduit Mobile, and has extensive software development experience
Salary benchmarks
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