Sales Engineer, Sinch
$93-116k
Cloud communications for businesses
Be an early applicant
Cloud communications for businesses
1001+ employees
Be an early applicant
$93-116k
1001+ employees
Company mission
To bring businesses and people closer through personalised engagement.
Role
Who you are
- The ideal candidate will have a strong technical background, excellent communication skills, and a desire to work in a dynamic, fast-paced environment
- Proven experience as a Sales Engineer or in a similar customer-facing technical role
- Strong understanding of email technologies, including SMTP, APIs, and related services
- Excellent problem-solving skills and the ability to troubleshoot technical issues effectively
- Demonstrated ability to conduct product demonstrations and articulate value propositions clearly
- Experience collaborating with sales teams to drive customer success and close technical sales
- Strong communication skills, with the ability to interact with both technical and non-technical stakeholders
- Experience in email deliverability best practices is a plus
- Willingness to travel as needed to meet with clients and attend industry events
- Bachelor's degree in an IT-related field or equivalent practical experience
What the job involves
- Sinch Email is looking for a skilled and motivated Sales Engineer to join our innovative team
- In this role, you will play a crucial part in communicating technical solutions and ideas to our customers and partners, helping them understand how Sinch's email capabilities can enhance their projects and initiatives
- You will utilize your technical expertise to support the sales team, create meaningful relationships with clients, and ensure satisfaction with our email products
- Your responsibilities will include providing demonstrations of our email products, answering technical inquiries, and collaborating closely with internal teams to align solutions with customer needs
Application process
- This role will be accepting applications until 7/29/25 at a minimum
Our take
Over the course of well over a decade, Sinch has grown into an international service helping enterprise companies communicate with their customers over text, in-app video/voice messages, and other mobile channels. Used by Google, Tinder, Uber, and PayPal, among other marquee enterprise companies, most customers will have crossed paths with Sinch.
The company’s rise is due in part to an increased marketing focus on cultivating a highly personalised relationship between customer and brand. In part, too, it’s down to the surge in custom Sinch saw over recent years when more familiar channels of customer/brand communication went down. That seems to have settled now, but personalized messages, over text specifically, continues to play well among younger consumers.
It's going to prove a tough market to navigate going forward, though. Equally well-established competitors like Twilio, 8x8, and Link Mobility Group all have similar offerings. Sinch's foray into conversational AI will help them keep pace, as will their steady march of acquisitions, fundraising to fuel scaling efforts and partnerships with the likes of Salesforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2017
$15.5m
LATE VC
Apr 2016
$1.1m
SEED
Total funding: $16.6m
Company HQ
Stadshagen, Stockholm, Stockholm County
Leadership
Laurinda Pang
(CEO)Previously President of Global Customer Success and International / Wholesale Markets at Lumen Technologies. Was also Chair of the ITW | Global Leaders' Forum and Independent Director at Acacia Communications.
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