Senior Manager/Director of Technical Enablement, Athelas

• 6+ years in sales enablement, product training, or technical education in a high-growth B2B SaaS company—preferably in healthcare or health-tech
• Exceptional ability to translate complex technical topics (RCM workflows, AI, EHRs) into simple, engaging sales narratives
• Strong instructional design and content development background; experienced in VILT, LMS platforms, and asynchronous learning
• Experience building ramp and enablement programs for non-traditional sellers (e.g., clinicians entering tech)
• Hands-on experience with sales tools like Salesforce, WorkRamp, Gong, Clari, Avoma, and Sales Navigator
• Strong stakeholder management skills—confident presenting to Sales, Product, and C-suite leadership
• Creative, organized, and comfortable operating independently in fast-paced, ambiguous environments
• Bias toward ruthless execution: you move quickly, test ideas, and iterate based on results
• Certification in instructional design, learning & development, or sales enablement

Desirable

• We’re seeking a Senior Technical Enablement Manager to own the strategy and execution of sales enablement programs across our fast-growing suite of healthcare software products
• In this role, you’ll be the critical link between Product, Revenue Operations, and the Sales team—ensuring our salespeople, many of whom come from clinical backgrounds, are equipped to sell complex solutions across RCM, EHR, and AI automation
• You’ll design and deliver learning experiences that not only build technical fluency but also train sellers to confidently demo products, communicate value, and win business
• You’ll also shape onboarding for new hires, many of whom are first-time SaaS sellers, and embed learning into the sales workflow
• Design & Deliver High-Impact Training Programs – Build engaging onboarding and ongoing education programs for new and existing sales reps across RCM, EHR, and Ambient AI product lines
• Turn Clinicians into Sellers – Create training frameworks tailored to reps with little-to-no software background—ensuring they can ramp quickly, speak confidently about tech, and run demos that close deals
• Product Launch & Everboarding – Own product training for all major feature and product launches; partner with Product Marketing, Product, and RevOps to drive effective rollouts
• Demo Training – Teach sales reps how to conduct compelling, technical product demos across all tools in our portfolio—tailored to different buyer personas
• Own the LMS & Content Strategy – Manage and expand our use of a Learning Management System (LMS) to host structured content and “learning in the flow of work.” Create and continuously improve job aids, playbooks, scripts, and certifications
• Partner Cross-Functionally – Work closely with Sales Leadership, Marketing, Product, and Customer Success to ensure enablement initiatives are tied to company goals and sales KPIs
• Coach and Train at Scale – Facilitate regular live and virtual sessions for teams nationwide. Develop certification paths for reps and team leads
• Use Data to Guide Strategy – Leverage call recordings, performance data, LMS engagement, and rep feedback to iterate and improve training programs