AML Team Lead, Upgrade
Financial Crimes
$95-110k
+ Stock Options
2+ days a week in office
Offering responsible credit to mainstream consumers
Job no longer available
Offering responsible credit to mainstream consumers
1001+ employees
Job no longer available
$95-110k
+ Stock Options
2+ days a week in office
1001+ employees
Company mission
To help our customers move in the right direction with responsible financial products that put more money in their pocket.
Role
Who you are
- If you have the experience and credentials to demonstrate meaningful expertise in anti-financial crimes work, a sense of adaptability, responsibility and ownership towards problem solving, and the interpersonal skills to foster and contribute to a culture where people are eager to learn and grow professionally, this may be the role for you
- Bachelor’s degree or higher
- CAMS, CGSS, and/or CFE certification
- 5+ years of experience in anti-financial crimes work (AML investigations, Fraud Investigations, EDD, KYC, Sanctions, etc.)
- 2+ years experience in leading teams, managing projects, and workforce management
- Working knowledge of fraud and AML typologies and current financial crime trends
- Understanding of financial products, including credit cards, lending products, and deposit accounts
- Excellent research, analytical, and communication skills
- Experience in in meeting regulatory and business deadlines with a sense of urgency while maintaining high standards for quality and professionalism
- Advanced knowledge of Microsoft Office, Google Suite, and Atlassian products
- Experience with LexisNexis research tools (AML Insight, Bridger) and/or ComplyAdvantage preferred, but not required
- Strong leadership, organizational, and time management skills
What the job involves
- The position of Anti-Money Laundering (AML) Team Lead is a part of the Financial Crimes team, which reports up through the Risk & Compliance group
- The AML team is responsible for identifying, assessing, and mitigating the risks associated with money laundering, terrorist financing, and other unusual or illicit activities within Upgrade
- As an AML Team Lead, you will work under the leadership of the AML Manager and will assist in managing the day to day activities of production-based Investigations Analysts
- Additionally, you will play a critical role in guiding the team to ensure quality and production expectations are met, as well as maintaining overall team cohesion
- Manage the day-to-day operations and activities of the Financial Crimes Investigations Team
- Serve as a liaison between the team and management by communicating the team’s needs, progress, and concerns while offering constructive solutions to resolve any issues or obstacles
- Provide coaching and feedback to AML Investigations Analysts to help team members grow and improve in their investigations skills
- Identify and design broader training opportunities for the team as informed by Quality Assurance scores and trends
- Assign cases and projects to team members based on their skills and workload while ensuring that tasks are completed in a timely manner and to a high standard
- Serve as a subject matter expert within AML and answer questions from AML Investigations Analysts to provide the guidance necessary to resolve and complete a case
- Assist in process development and documentation by proactively identifying potential opportunities for enhancements of all AML Team processes
- Facilitate collaboration and communication with other departments and bank partners as needed
Our take
Most credit cards don't encourage the owner to pay down their debt. The longer it takes to pay off the balance, the more money lenders are set to make. Upgrade is an online lender and card issuer doing things differently. The company offers personal loans and credit cards, but with a fixed instalment structure and a set number of equal payments. This ensures the balance reduces every month.
The company believes this model reduces default rates, as borrowers are forced to pay down rather than maintain their debt, and it encourages a greater commitment to repay the balance. Further, by combining the ease of a Visa card with the fixed payments and decreased rates of a personal loan, Upgrade sets itself apart from competitors.
In 2021, Upgrade launched its mobile banking and debit card to onboard new customers and increase loyalty. The fixed-rate nature of the company's cards is expected to be of use to customers in future years in an environment of rising rates. Off the back of impressive growth milestones in 2025, the company raised $165 million in Series G funding, raising its valuation to $7.3 billion, a comfortable position for a future IPO.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2025
$165m
SERIES G
Nov 2021
$280m
SERIES F
Total funding: $712m
Company benefits
- Stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
Company HQ
Financial District, San Francisco, CA
Leadership
Renaud Laplanche
(Co-Founder & CEO)After an MBA at London Business School, Renaud spent 5 years as an Associate at Clearly Gottlieb Steen & Hamilton and co-founded MatchPoint. They then left Oracle after a year to co-found Lending Club in 2006 and co-founded Upgrade in August 2016.
Adelina Grozdanova
(Co-Founder & Head of Investor Group)Adelina started their career with 6 years at Morgan Stanley after a degree at Princeton. They left banking in 2012 to join Lending Club as VP, and after 3 years co-founded Upgrade, serving as Head of Investor Group since 2016.
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