Compliance Manager, Chowbus
$80-110k
More information about location
Restaurant POS & management system
Be an early applicant
Restaurant POS & management system
101-200 employees
Be an early applicant
$80-110k
More information about location
101-200 employees
Company mission
To help diners to discover new and exquisite dishes, and to give traditional mom-and-pop restaurants a fighting chance to succeed without compromising who they truly are.
Role
Who you are
- The ideal candidate will bring deep industry knowledge from fintech, payments, or financial institutions and will play a pivotal role in shaping and monitoring policies that ensure the integrity and compliance of our operations
- Bachelor’s degree and/or equivalent experience
- 4+ years of experience in regulatory and/or second line compliance functions in a fintech, payments company or financial institution
- Experience with B2B credit underwriting KYC onboarding process
- Knowledge of Anti-Money Laundering (AML) and broader regulatory compliance frameworks
- Strong understanding of payment systems, including e-wallets, point-of-sale, and e-commerce flows
- Experience generating risk assessments aligned with internal strategies and regulatory obligations
- Exceptional written and verbal communication skills required
- Must be comfortable working in a fast-paced and dynamic scale-up environment
- Analytical Thinking: Ability to understand complex compliance issues and translate them into actionable plans
- Project Management: Proven track record in leading cross-functional projects with ownership and clear deliverables
- Communication: Strong interpersonal skills with the ability to interact effectively across diverse teams and external partners
- Initiative & Drive: Self-motivated and capable of driving process improvement initiatives independently
- Organizational Awareness: Understanding of broader business objectives and alignment of compliance efforts with company strategy
- Collaboration: Skilled at working with cross-functional teams to foster a culture of compliance and risk awareness
What the job involves
- We are seeking a proactive and experienced Compliance Manager to join our team and take ownership of risk management, anti-fraud, and regulatory compliance initiatives across the organization
- This role requires a strong analytical mindset, hands-on project management capabilities, and a collaborative spirit to work effectively across sales, operations, and product functions
- Fraud Detection and Prevention (20%)
- Analyze transaction patterns to detect emerging fraud trends, maintain and enhance fraud detection models, and recommend anti-fraud processes and tools in response to evolving risks
- Regulatory Compliance and Risk Management (20%)
- Ensure adherence to legal and regulatory requirements through the development and enforcement of policies and procedures; generate risk assessments and suspicious activity reports (SARs) to support strategic decision-making
- Cross-Functional Collaboration (20%)
- Act as a compliance stakeholder across product, sales, and operations teams to provide guidance on regulatory impacts and integrity risks, and align compliance strategies with evolving business initiatives
- Monitoring, Testing, and Reporting (20%)
- Execute compliance monitoring and testing across key areas such as KYC onboarding, fraud, and underwriting processes; provide regular reports to leadership on compliance status and risk indicators
- External Stakeholder Engagement (20%)
- Interact with banks, customers, and regulatory bodies to validate transactions, address inquiries, and support compliance audits and due diligence efforts
- Minimal physical effort; mostly sedentary with extended periods of sitting, typing, and screen time. Occasional walking, standing, or light lifting (e.g., laptops, documents)
- Frequent communication and collaboration with internal teams and external partners via email, phone, video calls, or in-person meetings
Our take
Originally founded to expand the customer base of “mom and pop” Asian food restaurants, Chowbus has grown to become a delivery, pickup, and point-of-sale technology company. By evolving its services, it has weathered the customer drought of COVID-19.
Chowbus’s POS technology claims to save business owners up to $8000 a month in labour costs whilst enabling businesses to grow by around 25%. Its takeaway app provides customers with a way to select food from various restaurants in one order, a novel concept that differentiates the company from large competitors.
Its focus on Asian food provides Chowbus with a unique identity within the market, and its acquisition by Fantuan, an Asian food-focused marketplace based in Canada will aid Chowbus’s growth intentions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Aug 2023
$40m
LATE VC
Aug 2022
$15.3m
EARLY VC
Total funding: $123.6m
Company benefits
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Fuel reimbursement
Company HQ
Chicago Loop, Chicago, IL
Leadership
Suyu Zhang
(Co-Founder & CTO)Previously iOS Engineer at Raise.com, Co-Founder & CTO at Weelio, and iOS Engineer at AKTA and After School App.
Linxin Wen
(Co-Founder & CEO)Previosuly Studied at Education Illinois Tech Stuart School of Business
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