Senior Product Manager, Moonpig
Apps
Online company for personalised cards, gifts and flowers
Open for applications
Online company for personalised cards, gifts and flowers
201-500 employees
Open for applications
201-500 employees
Company mission
To help people connect and create moments that matter.
Role
Who you are
- Have 5+ years of experience as a Product Manager at a B2B or B2C business
- Are intellectually curious and enjoy solving complex problems with the Designer and Engineers in your team
- Have experience working in Agile software development teams (Scrum/Kanban) and can effectively facilitate sprint ceremonies (planning sessions, reviews, retrospectives)
- Are happy managing senior stakeholders from across our different brands
- Bonus: experience working on an eCommerce product
What the job involves
- You will be reporting to the Director of Product, and joining 15 other Product Managers in a high-performing, friendly and supportive team (which includes Design, Engineering, User Research, and Product Analytics)
- You’ll experience the best of working for a tech-first company with the pride of working for a household name that helps millions of people show their loved ones they care. You’ll have a manager who takes your professional development seriously and supports you to grow in your career
- Our vision is to become the Ultimate Gifting Companion and with 85% of the greetings cards market existing offline, the mission of the Personalise teams is to capture this market with features that the high street cannot compete with
- In the past 12 months this team has been responsible for completely transforming the card customisation experience with features such as video & audio messages, AI suggested messages, stickers and photos to attract new customers and keep them coming back because of these features
- Collaborate with Design, Engineering, Research and Data to build zero-to-one products/features or product optimisations that solve customer problems and drive growth for Moonpig Group
- Deliver against business goals by running A/B or MVT tests on new features to drive outcomes such as conversion and repeat purchase rate
- Owner of the go-to-market strategy for new features through collaboration with our marketing and commercial teams
- A champion of simplicity, who is not afraid to fail fast in order to learn and deliver the best customer solution
- Contributing to the Product Team culture and helping to develop the team’s capability by sharing your knowledge and skills with others
- Comfortable discussing technically complex subject matter, adapting your language dependent upon the audience
- The voice of the customer within the team, able to clearly articulate the desired outcomes of the new or improved product
Salary benchmarks
Our take
When Moonpig was founded in 2000, it bought into the idea that a personalised gift is always more meaningful, whether sent from the sofa, the commute, or the gym. Customers quickly bought into this vision, and Moonpig saw rapid growth culminating in its 2011 acquisition by Photobox for £120M.
Since then, Moonpig has seen continued success. Through expansion into new products such as flowers (Moonpig is now a top-3 online flower seller) and the development of its own app, Moonpig has established its place within the market for personalised gifts.
And it doesn't plan on slowing down anytime soon, as it looks to expand even further. Recent innovations have included the introduction of giant cards, and the company has also secured the ability to create exclusively branded ranges alongside Disney and Warner Brothers. This commitment to innovation positions Moonpig to capture even more market share and strengthen its leadership in the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
48% female employees
3% employee growth in 12 months
Company
Employee endorsements
Career progression
"I joined Moonpig as an Individual Contributor and have had endless opportunities for progression - not only in the form of promotion but also in the..."
Company benefits
- Annual reviews
- Attractive annual bonus scheme - with increased earning potential based on business and individual performance
- Pension scheme where we match up to 5%
- Referral scheme with cash bonus available
- Interest-free travel loan
- Sharesave Plan - Save as you earn
- Generous staff Moonpig, Red Letter Days and Buyagift products
- Private medical insurance
- Private dental plan
- Life assurance paying 4x your salary
- Eye care vouchers
- Cycle to work scheme
- Free access to 24h mental health and wellbeing resource as well as one to one therapy sessions via Spill
- Dog-friendly offices
- Access to a broad range of training workshops and courses
- Technical and professional qualifications policy, allowing individuals to apply for a more formal professional qualification, using allocated individual allowance
- Career Conversations with your manager to create your Career Development Plan
- 25 days’ holiday plus 1 day per year of service (up to 30 days)
- Growing Your Family - 8 weeks paid supporting caregiver leave and 24 weeks full pay primary caregiver leave (based on qualifying criteria)
- Flexible working opportunities based on our Ways of Working - inclusive of Hybrid and Remote
- Summer Hours - We finish at 4pm on Friday's during the months of June, July and August
- Volunteering - 1 day - the equivalent of 8 hrs of time to give back - through a chosen charity or our MP Group Foundation
- Matched Funding Scheme - This scheme provides colleagues with a fundraising allowance to support causes close to their hearts
Company values
- Be Brave - When we see opportunities, big or small, we grab them. Our strong judgement and the knowledge that others have our back means we feel confident to take risks. Being brave comes in all shapes and sizes; sometimes it’s ‘just’ speaking up or giving a colleague some feedback that you know will help them grow. It’s about challenging, getting involved and making yourself heard
- Raise the Bar - We take ownership, deliver on our promises and continuously strive to raise the bar in everything we do. We don’t just meet our goals, we exceed them - and we’re always thinking five steps ahead to figure out how we can increase our impact even further
- Keep it Simple - We always strive to simplify both what we do and how we do it. That means that we focus on the things that will have the most impact, figure out the simplest way to deliver them and don’t, ever, over-complicate things
- Think Team - We do what’s right to help everyone thrive – not what feeds our ego. We think beyond the boundaries of our immediate team and call on others to make magic happen across teams. We have deep levels of trust with one another and share information generously, but never excessively. We win together because we think of the ‘we’ before the ‘I’
Company HQ
Farringdon, London, UK
Articles
Leadership
Nickyl Raithatha
(CEO)Previously worked in Banking at Goldman Sachs, then went on to lead Rocket Internet's eCommerce portfolio, before founding Finery, a womenswear brand.
Diversity, Equity & Inclusion at Moonpig
Hannah Berman (Senior TA Partner )
- We are very proud of our Employee Resource Groups which include: Women's Inclusion Network, LGBTQ+ Committee, Moonpig Against Racism
- We conduct unconscious bias training across the business and also focus in on the recruitment journey as well for Hiring Managers to support everyone and promote inclusion.
- Our Job Descriptions are put through both a gender decoder and also a readability decoder to be more inclusive for both men and women and also for those who may have difficulty reading complex job descriptions.
- We invest in specific platforms which focus on diverse backgrounds and individuals in terms of sourcing and recruiting talent in to Moonpig.
- We provide mental health support for every employee through a 3rd party provider. This can be accessed directly and confidentially.
- We hire 3 apprentice engineers each year with at least 50% of these being females.
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