Forward Deployed Engineer, ShipBob
Short-term Contract
Tech-enabled third-party logistics
Be an early applicant
Tech-enabled third-party logistics
1001+ employees
Be an early applicant
1001+ employees
Company mission
To provide simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the world.
Role
Who you are
- This role is ideal for a high-agency engineer who loves being close to real users and thrives in ambiguity. You iterate fast and ship working solutions quickly, with a proven ability to translate modern AI capabilities into meaningful operational outcomes while leveraging AI-assisted coding to operationalize automation at scale
- You think like a founder, thrive in ambiguity, and are excited to challenge assumptions to deliver impactful solutions
- 1-3 years of software engineering experience, ideally in fast-paced SaaS, B2B platform, or high-growth startup environments. Exceptional new graduates with a strong portfolio of AI agents, workflow automation projects, or hackathon wins are encouraged to apply
- Strong full-stack engineering skills, including experience designing APIs and building end-to-end systems
- Demonstrated experience shipping AI-powered or automation-driven features into production, using LLM APIs (OpenAI, Anthropic, etc.) and translating model outputs into real operational value
- Solid understanding of modern AI/LLM foundations such as, agent architectures and orchestration patterns, embedding models and retrieval pipelines and vector databases
- Hands-on experience with prompt engineering and building systems that combine AI inference with deterministic logic
- Ability to quickly learn operational domains and design lightweight, elegant solutions to real business problems
- Strong bias for action: you move fast, iterate quickly, and are comfortable validating ideas through working prototypes
- Excellent communication skills and ability to work cross-functionally with non-technical stakeholders
- Experience in the following:
- SQL or NoSQL databases
- JSON for data interchange
- RESTful API design and integration
- .NET for backend development
- Python for AI/automation scripting
- Frontend fundamentals (HTML, CSS, JavaScript) and modern frameworks like Vue.js or React
- Familiarity with workflow automation platforms such as n8n, Zapier, or similar
- We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions
What the job involves
- As a Forward-Deployed Engineer at ShipBob, you'll embed directly within business teams to eliminate manual, repetitive, error-prone workflows. You'll map out how work really happens, identify automation opportunities, and rapidly build end-to-end solutions—from workflow discovery through production deployment
- This is an AI-first engineering role where you'll design and deploy agentic workflows using code, APIs, and AI agents. You'll work on everything from micro-automations to large-scale AI-driven solutions, bridging the gap between operations and engineering while maintaining ShipBob's structured engineering principles
- Embed with operational teams to observe workflows, uncover root causes, and identify where automation and AI agents can meaningfully reduce friction
- Break down complex, manual processes into clean system flows and technical requirements
- Build AI agents and agentic workflows to automate repetitive tasks
- Own the full lifecycle: observe → prototype → validate with domain experts → harden → productionize
- Build reliable systems with logging, retries, monitoring, and guardrails for edge cases
- Collaborate with Product and Engineering when automations interface with core systems; operate independently for everything else
- Validate solutions with domain experts and iterate quickly based on feedback
- Document and publish reusable modules into our Automation Hub that accelerate future automation projects
- Drive fast iteration: ship small, gather feedback, and improve quickly
Our take
Global logistics company ShipBob fulfills orders and runs two-day shipping and logistics for thousands of direct-to-consumer eCommerce brands in the US. It was created to provide optimized fulfillment for merchants to free up their time to focus on growing their businesses and providing exceptional customer service.
From the start, ShipBob has concentrated on creating a tight product-market fit, and has expanded from there to develop into a franchise model that has helped manage processes at larger scale. This kind of astute and adaptive strategy no doubt contributed to the company landing substantial investment, and enabled it to capitalize on the general lift eCommerce companies received over the pandemic.
With this strong but slow-burn growth, the company can more easily leverage benefits they offer over competitors like Amazon’s FBA service - namely fewer inventory restrictions, lower fees, and packaging without Amazon branding. As the eCommerce boom settles, the company's pace has slowed down, but the general, continued uptick in eCommerce should see it to future success nonetheless.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES E
Sep 2020
$68m
SERIES D
Total funding: $334.7m
Company benefits
- Remote-first company with a hybrid, flexible work environment
- Up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents
- Flexible PTO, Quarterly Wellness Days, and Paid Sick Leave
- Medical, dental, and vision insurance for employees and their dependents
- Short-term and long-term disability, and access to mental health resources
- Referral bonus program
- 401(k) with a company match, and RSUs - vesting starts on the grant date, and no purchase is required
- Pet insurance through Nationwide
Company HQ
West Loop, Chicago, IL
Leadership
Dhruv Saxena
(Co-Founder & CEO)After completing a Masters in Electrical Engineering from Purdue University, Dhruv became a Research Assistant working in writing code in Matlab, C and C++. They were then an Engineer at Lincoln Electric and Software Developer at InContext Solutions.
Divey Gulati
(Co-Founder & COO)After completing a degree in Computer Engineering and an MBA from the University of Illinois, Divey was a Team Leader for the Bank of America, a Consultant for Deloitte and was a Co-Student Director for the Global Consulting Program.
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