Sales Operations Manager, Expereo
+ Performance Bonus
Office located in L'Hospitalet de Llobregat, Barcelona
Global provider of managed Internet and hybrid networks, SD-WAN, and Cloud connectivity solutions
Be an early applicant
Global provider of managed Internet and hybrid networks, SD-WAN, and Cloud connectivity solutions
201-500 employees
Be an early applicant
+ Performance Bonus
Office located in L'Hospitalet de Llobregat, Barcelona
201-500 employees
Company mission
To empower global companies to be future-ready.
Role
Who you are
- Educated to degree level in Business, Technology or Marketing
- A minimum of 3-5 years’ sales operations experience within a B2B and / or strategic customer segment
- A minimum of 3-5 years of people management with a record on success stories
- Has worked within an international environment
- A strong understanding of the customer journey
- Previous experience, strongly underpinned by an understanding of business processes and products
- Strong analytical skills
- Able to manage, collaborate and critically prioritize, ensuring the utmost efficiency between teams
- Fluency in the English language
- Familiar with databases and CRM software
- Experience with Microsoft Office
What the job involves
- As a Sales Operations Manager, you will assist the Expereo sales team to achieve their targets. You will work on the administration side of the business which includes handling correspondence, reviewing opportunities, and creating as well as distributing quotations
- Manage and maintain Expereo’s Back Office Systems through data management
- Create and submit qualified quote requests to customers in a timely manner
- Set-up and implement quote processes and reporting to track data within the sales organization
- Submit availability and pricing check requests and track them to completion
- Manage the correspondence between internal departments while meeting customer deadlines
- Provide data analysis and sales reports to support the sales team
- Maintain communications through the quoting and ordering process
- Support Sales Project Manager in pre/post-sales planning of large Internet and SD-WAN RFPs
- Develop internal tools to support the team and improve work quality
- Supports Management with the improvement of reporting on commercial activities
- Monitor customer retention and helps to improve this Work with various sales tools, such as Salesforce and Expereo’s backoffice systems
- Work with the Customer Success and Sales Engineering teams to ensure the customer satisfaction data is correctly captured and processed
- Takes full ownership of tracking the end-to-end quote process and conversion rates
Our take
Getting reliable, secure internet everywhere in the world is very much a challenge - especially for big businesses with teams and data scattered across the globe. Expereo is stepping in to change that with their world-leading managed Network as a Service (Naas) provider. With this, the company wants to make global connectivity smarter and faster, so companies can have access whenever they need it.
Expereo helps some of the biggest names in business (60% of the Fortune 500 in fact) stay connected across over 190 countries. Their expereoOne platform gives customers full visibility and control, wherever they may be in the world, so they can have a seamless experience that actually works.
Recently, they've teamed up with Starlink to bring high-speed satellite internet into the mix (ideal for remote sites or just as a reliable backup option). It's a smart move, and one that shows Expereo isn't just keeping up with the future of connectivity, but they're shaping it. And with a new Chief Digital Officer on board, it looks like things are only getting started for the company.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Private Healthcare Plan
- Pension Plan
- Life Assurance
- Hybrid Working
- Paid Time Off
Company HQ
Riekerpolder, Amsterdam, Netherlands
Leadership
Ben Elms
(CEO)Ben has over 20 years of operational experience and leadership in the telecommunications industry. Before joining Expereo, Ben led the Vodafone Global Enterprise business as Group Director Chief Executive Officer.
Adee Packer
(CFO)Adee has over 20 years of experience in Finance. Previously, they held CFO roles at Refresco and Anheuser-Busch.
Sander Barens
(CPO)Sander has been part of the Expereo team since 2007, joining the company as a Director of Business Development Asia Pacific. Since then, they have held a number of roles and became CPO in 2022. Previously, they spent over 2 years at BT Global Services as a Global Project Manager.
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