IT Manager, Tecton
$137-165k
Offers Equity
The feature platform for machine learning
Be an early applicant
The feature platform for machine learning
101-200 employees
Be an early applicant
$137-165k
Offers Equity
101-200 employees
Company mission
To transform the way companies solve real-world problems with machine learning.
Role
Who you are
- Experience providing IT customer support, including software installation, hardware troubleshooting, and ticket management
- Experience as an Okta Administrator
- Experience with Google Workspace administration
- Experience with JAMF administration
- Knowledge of Windows, Unix, and Mac OS operating systems
- Ability to provide excellent interpersonal interactions with executive clients
- Created disaster recovery plans for corporate IT
- HS diploma or GED and 5+ years of experience in Helpdesk or Systems Administration, Associate’s degree and 4+ years of experience in Helpdesk or Systems Administration, or Bachelor's degree and 3+ years of experience in Helpdesk or Systems Administration
Desirable
- Managed multiple Okta tenants and have experience with Okta universal directory
- Implemented Okta Adaptive MFA
- High-level JAMF experience deploying custom profiles to users based on organizational structure
- Experience managing identity in a zero-trust environment
- Experience with IT automation platforms
What the job involves
- You will have the opportunity to own the IT function and build it however you wish
- Tecton has a solid IT foundation, you will have the chance to take it to the next level through automation and process streamlining
- Oversee device lifecycle management for our employees, including office IT equipment and networks
- Manage the corporate Okta user lifecycle and directory
- Support On/Off-Boarding: prepare new hire hardware, maintain local inventory, and assist with new hire orientation
- Manage local contracts and procurement of devices for both office and employee devices, and any supporting software or SaaS applications
- Integrate new and existing SaaS with Tecton’s identity provider through SAML integrations
- Manage key Google Workspace services, including Drive and Gmail
- Triage IT/Helpdesk requests in service management systems and in-person assistance
- Create, document, and implement standard operating procedures
- Manage all office systems to include networking and teleconference infrastructure
- Work with security to deploy patches across user workstations in line with internal SLAs
- Ensure 100% enrollment of all user workstations in Tecton’s Mobile Device Management platform
- Ensure controls defined by security team are implemented across user workstation fleet
- Develops and maintains all systems, applications, security, and network configurations
- Offer solutions to address current inefficiencies and assist in the implementation of new processes for operations teams
Our take
Tecton provides an innovative solution that makes it possible for all companies to benefit from machine learning, regardless of their level of expertise and experience. The company is committed to the democratisation of artificial intelligence, believing that it is something that all businesses should be able to access, not just the privileged few.
As part of this process, Tecton provides a range of services, ensuring that machine learning applications can be built at business level. The experience of the company makes it possible for businesses to implement machine learning projects in real-time, and then use them to derive insights from the best data available.
Tecton also offers what it believes to be the first enterprise-ready feature store for machine learning, enabling data scientists and engineers to build a library of great features and serve them in production. The unique nature of its product coupled with the CEOs' experience at Uber and Google elevates Tecton above other machine learning companies. With 2022's series C funding, Tecton has been scaling its engineering and go-to-market teams and positioning itself well for future growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2022
$100m
SERIES C
Dec 2020
$35m
SERIES B
Total funding: $160m
Company benefits
- Comprehensive health plans = Our health plan options give you the flexibility to select the right coverage for you and your family. We cover 100% for employees and 80% for dependents
- Remote-friendly work environment - We are remote-friendly and make it easy for our people to be in the office if they want to be
- Parental leave - We offer 8-16 weeks of paid leave to spend quality time with family
- Competitive salary, equity and 401(k) savings plans - We offer meaningful compensation and equity packages that reflect our commitment to hire the best talent
- Wellbeing benefits - We provide a range of benefits that holistically support your physical, mental, and financial wellbeing
- Flexible time off - There is life outside of work. Our flexible policy means every employee is encouraged to take the time they need to rest and rejuvenate
Company HQ
Mid-Market, San Francisco, CA
Leadership
Mike Del Balso
(CEO)Product Manager at Google, then Senior Product Manager at Uber - where they were responsible for Michelangelo. Co-founded Tecton in 2018.
Kevin Stumpf
(CTO)MBA Stanford. Co-found and CTO at Dispatcher. Technical Lead at Uber, involved in Michelangelo project. Co-founded Tecton in 2018.
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