Senior Software Engineer, Loop Returns
Front End
$155.6-213.9k
Exchange and returns platform for Shopify brands
Be an early applicant
Exchange and returns platform for Shopify brands
201-500 employees
Be an early applicant
$155.6-213.9k
201-500 employees
Company mission
Loop Returns' mission is to make merchants successful while helping people become more mindful of how they consume by providing seamless product returnal, exchange, and logistics services.
Role
Who you are
- 4-5 years of professional experience working with JavaScript and modern reactive frameworks such as Vue or React (we use Vue)
- A proactive learner who stays up-to-date with emerging frontend technologies, patterns, and best practices, and applies them thoughtfully to improve the product
- Strong sense of ownership who takes responsibility for the quality, stability, and long-term maintainability of the front-end codebase
- Experience working with or contributing to design systems, component libraries, and performance optimization efforts
- A pragmatic problem-solver who can balance immediate delivery needs with long-term technical considerations, making thoughtful, data-informed decisions
- Comfort working both at a high architectural level and deep in implementation details, depending on the needs of the moment
- Nice to have: exposure to backend technologies like PHP/Laravel or similar
What the job involves
- Loop is looking for a frontend-focused Senior Software Engineer
- We’re seeking a passionate, driven, and collaborative engineer to join our team
- As a senior contributor on our frontend platform, you’ll play a key role in shaping the shopper-facing experience that sits at the heart of Loop’s product
- You’ll help establish solid architectural patterns, elevate our technical standards, and partner closely with Staff Engineers, Product Managers, and Product Designers to bring a scalable frontend to life
- You’ll have the opportunity to deliver high-quality implementations, influence system design, and accelerate other teams through clear patterns and open collaboration
- Our Tech Stack:
- While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea on what tech we are working with, here are some examples: Vue.js, PHP/Laravel, MySQL, Docker, Node.js, DynamoDB, Kubernetes, AWS Lambda, AWS Cloud. For this role, we’re eager to see experience in any of the following: Vue.js, React, Angular, Ember, etc
- Work closely with the front-end architect on defining all things front-end at Loop!
- Contribute to developing and maintaining the design system, working with the front-end architect to ensure consistency and helping drive adoption across the team
- Take on challenging frontend performance issues, assisting in diagnosing bottlenecks and implementing improvements
- Provide hands-on technical contributions, diving into the codebase to solve complex problems and deliver critical features with high quality
- Help improve frontend development processes and tooling, stay up to date with industry trends, and identify opportunities to streamline workflows
Our take
Despite the convenience of shopping online, eCommerce brands face the significant challenge that customers are unable to try a product before they buy, and this ultimately leads to product returns. This can result in revenue and customer loss, complicated logistics, and customer dissatisfaction, problems that could be resolved by offering exchanges instead of returns.
Loop Returns provides an exchange and returns platform for Shopify brands, providing the logistic networks, automation tools, and analytics essential for facilitating seamless product exchanges. The company claims that its exchange-focus approach can help Shopify brands turn costly returns into new sales, increase customer satisfaction, and help brands contribute toward sustainable commerce.
Whilst the company will certainly face competition from alternative Shopify-integrated logistics providers, Loop Returns stands out with its unique approach of treating every product return as a potential exchange. In 2023, off of substantial funding, Lopp Returns released an app for Shopify merchants - Benchmarks - which acts as a refund comparison and analytics platform. Through this approach, the company claims that it can help brands save up to 50% of revenue on their returns, retain customers that would otherwise be lost, and prevent the wasting of products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2023
$50m
SERIES B
Jul 2021
$65m
SERIES B
Total funding: $125.5m
Company benefits
- Equity - We offer stock options as a strategy for investing in the success of our business and happiness of our team members. By offering stock options, all team members are owners and play an integral role in the long-term success of our business
- Health Insurance - We believe in taking care of your whole self, all the time. Your bases are covered with healthcare benefits–medical, dental, and vision insurance–and Loop helps with the premiums
- Flexible Paid Time Off - We have no limit on the amount of time off you can take. Use PTO to get away, move into a new place, celebrate your birthday, or whatever you need it for!
- Paid Parental Leave - We’re committed to supporting our team members during and after this significant life change. Loop offers 14 weeks of paid parental leave, plus an additional ramp-up period, so new parents can gradually transition back into their role
- Paid Holidays - 15 paid company holidays, including our very own holidays we call “Loop Days.”
- Paid Sick and Safe Leave - You’re not a machine, you’re a human—and you can only do your best work when you feel your best. Loop offers 2 weeks of paid Sick and Safe Leave to use if you are not feeling well, need to take care of a loved one, or need a mental health day
- Monthly Wellness Benefit - We value our employees' experience and support their quality of life outside work. Our wellness benefit includes reimbursements for both personal (physical/mental) and professional wellbeing
- Blended Working Environment - We believe you can do your best work when you have the flexibility to choose where and how you do it. Our Blended Working Environment is the ability to customize the way that you work through a combination of Employee Experiences (secluded, hub, office) and Work Modes (remote, hybrid, in-person). This includes a quarterly budget for use of a co-working space and budget to plan in-person or remote gatherings
- Home Workstation Benefit - We want you to be set up for success from day one, so we offer a one-time reimbursement for you to purchase or refresh anything for your work-from-home setup. We’ll also provide you with a Macbook, monitor, keyboard, and mouse
- Internet & Phone Benefit - We reimburse a portion of your phone or internet bill so you can stay connected and comfortable
Company HQ
Columbus, Ohio
Leadership
Jonathan Poma
(Board Director & Founder)Strategist at DYNAMIT from 2010 to 2013. Founder and CEO of Rocket Code from 2014 to 2018.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 3 more jobs at Loop Returns