Director/Lead of Global SME B2B, Mastercard
Office located in Angel Lane, London
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
Office located in Angel Lane, London
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Able to navigate conversations that are both technical and business oriented
- Excellent writing skills and experience creating training materials, product guides, etc
- Strong B2B and embedded payments experience and understanding of SME B2B flows, i.e. accounts payable, embedded finance, trade use cases
- Able to work independently and with minimal guidance
- Self-motivated and thrives in a fast-paced environment; ready to take on stretch goals
- Flexible and creative, able to not only adapt but also thrive in a constantly changing environment with the ability to multitask and adjust to evolving responsibilities
- Ability to “storyboard” and develop visually compelling presentations with clear logic and structure
- Ability to lead initiatives from start to finish, with excellent time management and organizational skills
- Builds cross-functional organizational relationships and ensures establishing an internal network to execute against strategy successfully
- Strong customer relationship-building and management skills that results in meeting and managing the demands of our internal and external customers
- Fluent in English
- Experience in financial services and payments with an understanding of competitive offerings and industry trends; international market knowledge/experience; SME banking or SME payment experience a plus
- Consulting background is a plus
What the job involves
- The Global SME B2B Lead will be responsible to develop and execute a global strategy to tackle SME B2B flows
- The successful candidate will look after SME solutions to unlock B2B flows (issuing, acceptance, multi-rail), including Mastercard products and identifying potential players, with whom Mastercard could partner to bring forward innovative solutions
- Develop and execute a Global strategy for VCN and supplier enablement in
- SME B2B acceptance solutions
- Identify and define key SME B2B Acceptance and VCN partners such as, C2A / MoR players and vertical ISV providers
- Define C2A/MoR partnership framework, assess global partners, and accelerate efforts to drive incremental B2B volumes across the regions
- Develop a joint value proposition on cross-border flows, focusing on enabling cross-border express capabilities on SME cards
- Provide trends, insights, and changes to the SME landscape to support our segment strategy beyond card
- Collaborate with global & regional SME segment product teams on ensuring SME products and solutions are developed and enhanced with SME and non-bank distribution partners’ inputs in mind and according to the SME product distribution standards
- Map the SME ecosystem globally and identify key regions & markets to develop a pipeline to penetrate further on SME B2B payment flows, leveraging Mastercard and partners solutions for issuing, acceptance and cross-border flows
- Partner with global government, fintech, digital partnerships and GPS teams to identify potential SME B2B use cases
- Map SME distribution partners’ capabilities, product offerings, needs, and gaps to identify product synergies
- Develop the right distribution model and commercial terms, negotiate, and lead the contractual efforts with prospective partners
- Develop use cases, playbooks, and distribution model archetypes that can be leveraged for scaling efforts
- Collaborate with colleagues to capture more SME B2B Flows
- Provide support to the sales teams in pre and after-sales partner meetings with a detailed understanding of product features to identify and implement solutions (in partnership with the Customer Solutions Centre and the local product team)
- Draft, keep and customize to SME narrative the current go-to-market materials such as bulletins, sales, and training materials to support new and enhanced products in SME Central Hub that can drive SME B2B strategy
- Maintain distribution partners pipeline and track performance and value of efforts
- Distribution and communication of all Thought Leadership/Best Practice Sharing in the SME B2B and embedded finance space
- SME Segment B2B flows and industries identification to drive increased revenue and help us win new deals
- GTM/Rollout support for all new B2B solutions, partnerships and initiatives
- Product knowledge/training through certification, ensuring consistent SME B2B and embedded finance narrative across teams: for SME Product & BD Teams
Salary benchmarks
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
- Pension plan
- 25 days holiday (excl. bank holidays)
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
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