Senior Product Engineer, Rootly
AI-powered on-call and incident response
Open for applications
AI-powered on-call and incident response
21-100 employees
Open for applications
21-100 employees
Company mission
To be the go-to way companies respond when things go wrong, helping every organization to be more reliable.
Role
Who you are
- You don’t need a fancy degree or FAANG experience. What matters to us is your ability to execute, influence, and inspire. If you resonate with the following, we want to hear from you:
- 5+ years of experience working with Ruby on Rails, Ruby, and JavaScript with a bonus for Hotwire, ViewComponents, Tailwind, and similar frameworks
- Strong full-stack capabilities with the ability to dive into backend infrastructure as comfortably as crafting delightful front-end experiences
- You know what looks good, what feels good, and how to make an experience magical. You sweat the details because they matter
- Bias toward action. Small imperfections drive you crazy, and you fix them instead of waiting for someone else to do it
- Deep systems thinking. You build for scale and longevity, not just for the next sprint. You think about architecture holistically
- An obsession with engineering excellence. You care deeply about performance, reliability, security, and quality
- Strong communication skills. You can explain complex technical concepts simply and effectively to both engineers and non-engineers
- Product instinct. You don’t just take tickets, rather you challenge ideas, see the bigger picture, and contribute to the end-to-end user journey
- A collaborative mindset. You don’t work in silos. You push others to be better and elevate the team through code reviews, mentorship, and knowledge sharing
- A sense of urgency. You know that every minute counts, and you work with intensity and focus
What the job involves
- This is a rare opportunity to join Rootly as an early engineer and fundamentally shape our trajectory
- You will experience the balance of being scrappy while building a product that operates at scale
- The work you do today might look radically different tomorrow, and that’s the fun of it
- We are looking for engineers who don’t just execute but drive, challenge, and elevate the work around them
- We are building a team that moves with speed, taste, and impact
- Every engineer at Rootly is expected to bring the magic—whether that’s jumping on a 5-minute fix, shipping a feature that delights users, or continuously refining and improving our product experience
- We want individuals who obsess over engineering excellence, think in systems, and raise the bar for those around them
- If you’re someone who thrives in an environment where ownership is rewarded, good enough isn’t good enough, and speed is a superpower, this is the place for you
- Own end-to-end feature development, from scoping to production, ensuring quality, performance, and delightful UX
- Bring an obsessive level of taste to the product. You sweat the details, making sure the experience is polished and intuitive. You don’t just build software; you craft experiences
- Think in systems, not just features. You connect the dots across tech debt, scalability concerns, and new features to make sure we’re always a step ahead
- Act like an owner. When you see a problem, you fix it. When you don’t know how, you figure it out. You drive work forward, proactively and with urgency
- Raise the bar and inspire those around you. You bring energy and passion to the team, setting a high standard for craftsmanship, speed, and impact
- Bias for action. You move fast, ship fast, and get things done. You know that perfection is the enemy of progress, and you optimize for high-velocity impact
- Work closely with customers to shape the product and provide support that goes beyond just closing tickets—you build relationships and make users love Rootly
- Architect and scale core infrastructure, ensuring reliability and performance at every level
Our take
Responding to incidents is a vital function in any business, with the way teams handle issues massively affecting how the company looks to users and stakeholders. With this in mind, Rootly supplies an incident management platform for users to automate tedious parts of their incident response workflows, and ultimately react quicker to problems.
Rootly's automation can be applied to much of the incident response process; such as paging responders, creating incident reports, tracking progress and reporting to stakeholders. Importantly, it can be employed directly from Slack, meaning users can enact responses without switching between platforms.
Rootly is used by a vast range of companies, from startups to members of the Fortune 100, and its clientele includes the likes of Cisco, Shell, NVIDIA, and Grammarly. Its winning of the 2023 CyberSecurity Breakthrough Award is another stamp of approval for the company. With strong funding secured from Silicon Valley Bank (days before the latter's collapse), Rootly plans to expand product development and invest in sales and marketing to grow its global presence.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Aug 2023
$12m
SERIES A
Jul 2021
$3.2m
SEED
Total funding: $15.4m
Company HQ
Civic Center, San Francisco, CA
Leadership
JJ Tang
(Co-Founder & CEO)Former Senior Product Manager at Instacart. Worked at IBM for 3 years, ultimately as Senior Product Manager for IBM Cloud.
Quentin Rousseau
(Co-Founder, CTO & CISO)Former Lead Engineer at Mylk Guys. Co-founded PopSQL, and was Senior Reliability Engineer at Instacart.
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