Recruiting Operations and Strategy Manager, Patreon

• 5+ years of experience in recruiting operations, talent acquisition strategy, or a related field, with a focus on process optimization and recruiting analytics
• Owner: Care about the large and small details of the recruiting experience, with a proven track record in managing and optimizing ATS and recruiting tools (e.g., Ashby, Juicebox, etc).
• Storyteller: Strong analytical skills, with experience using data to drive insights and focusing on the ‘so what’, challenging stakeholders to take impactful action
• Growth Mindset: You embrace challenges, welcome feedback, and believe you and others can always grow
• Asynchronous Communicator: You're able to distill complexity into clear and concise messaging for stakeholders, with excellent communication and project management skills,
• Bias to action: Speed matters. Ability to manage multiple priorities in a fast-paced environment. Ability to think strategically and pragmatically, while taking rapid and decisive steps forward
• Partner: Demonstrated ability to work collaboratively with cross-functional teams and influence stakeholders at various levels

Desirable

• We're continuing to invest heavily in building the best creator products with the best team in the creator economy and are looking for a Recruiting Operations Manager to support our mission
• In this role, you will also manage and mentor our Recruiting Coordinator team, ensuring they are equipped to deliver a seamless candidate experience and provide operational support across all recruiting efforts. This is a high-impact role that will empower Patreon's Talent Acquisition team to deliver a world-class recruiting experience
• Design, implement, and optimize recruiting processes and workflows to ensure efficiency, scalability, and a seamless candidate experience
• Oversee the management and administration of recruiting tools, applicant tracking systems (Ashby), and other technology to drive data accuracy and operational excellence
• Develop recruiting metrics and analytics to provide actionable insights, supporting strategic planning and resource allocation across the recruiting team
• Manage and coach the Recruiting Coordinator team, providing mentorship, setting clear goals, and supporting their development to enhance overall recruiting operations
• Collaborate with Talent Acquisition leadership to build strategic recruiting plans that support Patreon's long-term growth objectives
• Partner with cross-functional teams, including HR, Finance, and Business Operations, to align recruiting strategies with broader company goals
• Identify opportunities to enhance candidate engagement, DEI initiatives, and team alignment through recruiting best practices and innovative solutions