West Coast Billing Associate, Steno

Salary not provided

$24.00 - $27.00 per hour, plus equity

Excel

Slack

Junior and Mid level

Remote from US

Court reporting and litigation services

Job no longer available

Court reporting and litigation services

501-1000 employees

B2BEnterpriseLegal

Job no longer available

Salary not provided

$24.00 - $27.00 per hour, plus equity

Excel

Slack

Junior and Mid level

Remote from US

501-1000 employees

B2BEnterpriseLegal

Company mission

To optimize the litigation experience with a revolutionary approach to deposition services created by attorneys, for attorneys.

Job

Company

Role

Who you are

This role is ideal for someone with advanced billing experience who thrives in problem-solving and process optimizations
You have 2+ years of experience in billing, financial operations, or data entry
You excel at problem-solving and process improvement
You can manage escalations and communicate effectively
You thrive in a fast-paced, high-volume environment

What the job involves

We are looking for a Billing Associate to join our Winning Team, which is revolutionizing the court reporting industry every single day
As Steno’s Billing Associate, you will handle more complex billing processes, including firm and provider billing discrepancies, escalations, and workflow improvements
You’ll work closely with internal teams to optimize billing operations
Manage complex billing issues and escalations
Review and process invoices with precision
Collaborate with cross-functional teams to refine billing workflows
Provide insights and recommendations to improve efficiency
Resolve Billing Discrepancies: Identify and correct inconsistencies between order requests and billing information
Monitor & Respond to Billing Requests: Actively track Slack channels for complex billing-related inquiries, providing timely resolutions

Our take

Steno is a court reporting agency that offers services to legal professionals, government agencies, and businesses. As a trusted partner, Steno allows law practices to streamline their operations and work more efficiently, all while maintaining the highest standards of accuracy and reliability in its reporting services.

Steno's services are tailored to cases that can take over a year to settle. One of the company's standout offerings is the 'DelayPay' product, which enables lawyers to defer payments for critical services such as court reporting, arbitration, videography, and interpreting until their cases are concluded.

Steno has experienced substantial progress over the past few years, with a growth rate that more than tripled in 2021 alone. Steno received $15 million in a 2024 Series B round and has since begun to roll out its gen-AI-powered Transcript Genius, a tool for transcript analysis, indicating a culture of continued innovation.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

13% employee growth in 12 months

Glassdoor (4.6)

Company

Funding (last 2 of 5 rounds)

Dec 2024

$20m

GROWTH EQUITY VC

May 2024

$46m

LATE VC

Total funding: $87.5m

Company HQ

South Park, Los Angeles, CA

Leadership

Greg Hong

(Co-Founder & CEO)

Previously co-founded the restaurant reservation management system, Reserve (acquired by Resy/American Express) where they served as the CEO for 5 years.

Dylan Ruga

(Co-Founder)

Currently a Trial Attorney at Stalwart Law Group, which they founded. Previously a Partner at Steptoe & Johnson and a External/Law Clerk at US Courts.

Dan Anderson

(Co-Founder & CTO)

Previously co-founded the payment checkout process, Hail (acquired by Reserve) where they served as CEO. Also worked for the Zurich Insurance Company as Risk Consultant, Head of Application Security, and Director.

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