Sales Operations Lead, TigerData

• Have 6+ years of experience in Sales Operations, Revenue Operations, or Strategic GTM roles in high-growth SaaS environments
• Have hands-on experience with PLG motions and consumption-based business models, you understand how these impact pipeline, forecasting, and rep behavior
• Are an expert in Excel and BI platforms to drive business insights, with a strong understanding of SQL to support data analysis and automation
• Are a strategic partner to Sales, not just a support function. You love crafting the plan and ensuring it's executed
• Know what great sales fundamentals look like and aren’t afraid to introduce new ideas or challenge existing assumptions
• Thrive in cross-functional roles and are just as comfortable in the weeds with a Sales Manager as you are presenting to the CRO
• Have a strong grasp of Salesforce and GTM metrics (ARR, win rate, pipeline coverage, CAC payback, etc.), and know how to use insights to influence outcomes
• Bring excellent communication skills, a proactive mindset, and a drive to make things better, always
• Believe that organizations are strongest when they reflect the diversity of the world around them, and you actively work to make that a reality

Desirable

• As a Sales Operations Lead at Timescale 🐯, you’ll help architect the future of our go-to-market motion, partnering closely with Sales Leadership, Revenue Operations, and the CRO to shape strategy, drive execution, and maximize impact
• This isn’t a role where you manage dashboards or admin tools. We’re looking for a strategic operator: someone who thrives in high-growth environments and understands the nuance of Product-Led Growth (PLG) and consumption-based models. You’ll sit at the heart of the sales team, translating data into action, strategy into process, and blockers into momentum
• Reporting to our Head of Revenue Operations and working hand-in-hand with our GTM leaders, this is a key role in ensuring our sales team scales intelligently, efficiently, and with purpose
• Partnering with Sales Leadership and the CRO to define and drive sales strategy, including segmentation, coverage, compensation design, pipeline development, and forecast processes
• Serving as the connective tissue across GTM, ensuring strategic alignment between PLG-led inbound motion, outbound sales efforts, and our new partnership motion
• Driving operational rigor and accountability in weekly, monthly, and quarterly sales rhythms (e.g., forecast reviews, QBRs, pipeline health checks)
• Collaborating with Business Insights to interpret data and performance trends, then translating that into tactical improvements and strategic bets
• Supporting capacity planning, quota setting, territory models, and other foundational operational frameworks
• Working closely with our RevOps, Marketing, and Customer Success teams to ensure cross-functional coordination around growth priorities
• Acting as a strategic thought partner to the CRO on everything from sales efficiency to revenue levers to headcount planning
• Apply emerging AI technologies to optimize processes and expand your capacity for high-leverage work