Global Social Media Manager, Airwallex
2-3 days a week in office
Cross-border payments for businesses
Job no longer available
Cross-border payments for businesses
1001+ employees
Job no longer available
2-3 days a week in office
1001+ employees
Company mission
To build global financial infrastructure and applications to empower businesses to operate anywhere, anytime.
Role
Who you are
- 8+ years of experience of working on social media strategy and planning
- Diploma / Degree in Mass Communication, English, Journalism, Public Relations or related Communications field
- Background in fintech experience preferred but not mandatory
- Extensive experience on Facebook, Twitter, Instagram, YouTube and LinkedIn
- Working experience with social media management tools Hootsuite, Lately, Facebook Insights, Buffer, SimilarWeb etc
- Social media reporting experience
- Experience with social media buying (whether implementation and or planning)
- Strong copywriting skills
- Strong organisational skills
- Excellent time management skills
- A creative thinker with a strategic approach to content planning
- Creative, and solutions-driven, with the ability to be a strategic, high-level thinker but also demonstrates the ability to diagnose granular events that shape the larger picture
- Good eye for aesthetics and detail, and the ability to translate complex concepts into digestible bite sized content for our readers
- Outstanding command of the English language
- Excellent verbal and interpersonal skills
What the job involves
- Develop, drive and implement a social media strategy that supports both short and long-term objectives
- Track, analyze and reiterate strategy accordingly
- Own social KPIs and manage social platforms independently including identifying gaps and providing recommendations to meet targets
- Work in alignment with multiple stakeholders — content editors, the design team, and performance marketing to create data-driven social media plans
- Work in tandem with design team to create compelling channel-specific content that pushes boundaries
- Understand and draw insights organic and paid reporting metrics for all social media channels (Facebook, Instagram, Twitter, YouTube, and LinkedIn)
- Strong analytical and data-driven problem solving skills
- Compile social media reports and present performance and provide analysis and insights for future learnings
- Keep track of our competitors’ social media channels and how Airwallex stack ranks against them
- Day-to-day social media management: drafting copies, scheduling and posting on our global social media accounts
- Evaluate and shape internal processes to make them more effective and efficient
- Share best practices, news and trends with the team to hunt relevant angles for our social media channels
Salary benchmarks
Our take
Business is increasingly globalised, so there are many more companies selling to a broader base of international customers. These businesses need to be able to transfer foreign revenues back to their home currency, but this can be an expensive and time-consuming process. Airwallex exists to make this process painless and is aiming to disrupt the foreign exchange market for businesses the same way Transferwise did for consumers.
While it counts traditional banks as competitors, Airwallex stands out by its pricing, saving clients as much as 90% on foreign exchange rates vs. traditional banks. It also provides a range of financial solutions including corporate cards and expense management software, as well as a range of integrations into most commonly used accounting packages. This has seen its product adopted by over 20,000 corporate customers.
Founded in 2015 in Melbourne, Australia, Airwallex has grown to be one of the leaders in fintech with a valuation exceeding $5 billion and a global reach. Recently focusing on the APAC region, the company has expanded into Singapore and Malaysia, in addition to its increasing its presence in Hong Kong and mainland China. Having experienced 100% year on year customer growth over 2022 off the back of impressive Series E funding, this focus seems to be paying off.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 13 rounds)
Dec 2025
$330m
SERIES G
May 2025
$150m
SERIES F
Total funding: $1.4bn
Company benefits
- 3 months “work from anywhere” per year
- On-site meals and snacks
- RSUs
- Private Medical Insurance (includes dental & optical)
- Cycle to work Scheme
- Pension
Company HQ
Fitzrovia, London, UK
Leadership
Jack Zhang
(CEO)They have 8 years of experience as a developer, including roles at Aviva, Morgan Stanley and National Australia Bank. They are a Founder of Capital 49.
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