Data Reporting Analyst, Klaviyo
EMEA
£40-60k
3+ days a week in office
Intelligent marketing automation powered by customer data
Job no longer available
Intelligent marketing automation powered by customer data
1001+ employees
Job no longer available
£40-60k
3+ days a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- Proven 3+ years of experience as a BI analyst or similar role, preferably in the SaaS industry
- Extensive, demonstrable experience reading and writing complex SQL queries for data collection and analysis including using visualization platforms such as Tableau, Power BI or similar (essential)
- Scripting experience using Python and bash (essential)
- Experience using or ingesting data from Splunk, Snowflake and other monitoring tools (essential)
- Experience of supporting those around you through coaching and mentoring experienced analysts within a fast paced and dynamic environment
- Experience of working with business areas to understand and interpret their requirements
- Be curious, innovative, creative and agile, developing and championing new ideas, identifying opportunities, and learning fast along the way
- Demonstrate initiative and commitment for results and the ability to set priorities and manage multiple initiatives
- Strong time-management skills, with the ability to prioritize tasks, meet deadlines, and adapt to changing project requirements and timelines
Desirable
- Knowledge of security and IT frameworks such as NIST, ISO 27001, CIS Controls, SOC2, PCI-DSS, ITIL, COBIT and experience with wikis, especially Atlassian Confluence
- Experience in information security and IT practices around services, cloud infrastructure, hosting and platforms
What the job involves
- An exciting opportunity within the Global CISO Strategy (GCS) team whose mission is to ensure the safety and security of our customers, partners and Klaviyos as well as deliver best in class technology solutions, infrastructure and services
- Your role will be to design, implement and manage data analytics and reporting dashboards using strategic tooling and processes, ingesting data from a wide range of CI&SO organization’s key source systems through APIs and creating management level reports and having those published for company wide consumption
- You’ll be responsible for managing the analytics and reporting dashboards in CI&SO and providing solutions to take us into the future using tools to create trusted, robust and reliable reports that’s easy to access and understand
- You’ll work closely with IT and security experts to understand the data, ensuring it’s accurate and governed
- You will be expected to provide technical leadership, coaching, and mentoring to help grow collective capability
- Develop and own an effective and comprehensive reporting dashboard with visualizations, reports, and analysis that reflect the source of truth in terms of performance monitoring for the CI&SO organization
- Collaborate with and support stakeholders across the CI&SO organization ensuring alignment on business metrics and source standardization
- Enable automated and accurate reporting of CI&SO metrics in forums such as Monthly Projects and Services Meetings, PMO Reviews, Strategic Initiatives and Board Materials
- Support our CI&SO organization with analytical support to assist in data driven problem solving
- Identify potential risks based on trends and communicate those insights back to the organization
- Support the management of strategic programs and initiatives and work with GTS and GSS to establish and align on business impact sizing
- Stay up-to-date on industry trends, best practices, and emerging technologies in our competitive landscape
Salary benchmarks
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
- Income protection of 50% of your salary for up to 5 years
- Professional coaching or wellness support through Modern Health
- Through Cyclescheme, you can purchase a bicycle and accessories, up to £2500, and make payments through salary sacrifice over a 12-month period.
- Financial wellbeing coaching via Bippit
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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