Talent & Engagement Partner, Addison Lee

£38.3-45k

+ Up to 10% Bonus

Mid and Senior level

London

Office located in Paddington, London

Taxis, couriers & chauffeurs

Job no longer available

Taxis, couriers & chauffeurs

501-1000 employees

B2CB2BLogisticsTransportMobilityDelivery

Job no longer available

£38.3-45k

+ Up to 10% Bonus

Mid and Senior level

London

Office located in Paddington, London

501-1000 employees

B2CB2BLogisticsTransportMobilityDelivery

Company mission

To disrupt and revolutionise the industry, by allying the latest technologies with traditional customer service values.

Job

Company

Role

Who you are

Demonstrable recent internal/in house recruitment experience across a broad range of roles (Sales, Marketing, IT, Account management, Driver Fleet, Maintenance, Call Centres)
Experience of engaging with and sourcing candidates across a range of sectors and levels – demonstrable experience at tapping into the passive candidate market
Fantastic stakeholder management experience, able to engage with all levels of the business
Experience running engagement surveys, reporting on data and creating and communicating actions plans, comfortable and confident in engaging with employees from around the business
Confident in designing and delivering recruitment training to managers
Excellent attention to detail, organising and planning skills
Uses an equitable and inclusive approach to sourcing talent
Comfortable acting as a vocal Addison Lee ambassador on external platforms
Strong team player who can work on own initiative, coupled with a positive attitude and flexible approach
An up-to-date knowledge of the recruitment landscape, legislative changes and hiring techniques
Data driven and analytical approach to managing the process along with ongoing reporting of key metrics
Working knowledge of apprenticeship levy is desirable
Experience of salary benchmarking database(s) is desirable

What the job involves

The Talent & Engagement Partner will be responsible for taking Addison Lee’s recruitment & engagement strategy to the next stage of its evolution
At Addison Lee the foundation of recruitment processes are established and now there is a need for an experienced and passionate recruiter to join the team to build on approaches to meet business demands and attract top talent
The Talent & Engagement Partner will join the HR team as the subject matter expert and will use their skills and experience to evolve how Addison Lee attracts talented, high potential candidates and keeps them engaged
The role holder will be responsible for all Addison Lee recruitment from sourcing and shortlisting to accessing and interviewing, whilst working closely with the wider HR team to create and maintain a forward-thinking, engaging workplace
Talent Acquisition
Responsible for recruiting across all roles business wide at all levels tailoring the approach for each campaign, taking ownership of attracting top talent through a range of sourcing channels
Proactively sourcing candidates through LinkedIn recruiter, job boards, events, networking, referrals and headhunting
Commercially minded, managing the end-to-end hiring process, partnering closely with the hiring managers and acting as a trusted advisor and able to coach and guide on best practice
Responsible for building and maintaining a diverse talent pipeline (both internal & external) with talent pools to support current and future needs to close skill-gaps
Contributing to employer branding initiatives across platforms like Glassdoor, LinkedIn and our own website
Uses market knowledge and initiative to solve hard to recruit roles with a range of methods and cost-effective channels
Maximises use of the ATS (currently Teamtailor) to increase efficiencies and improve candidate experience
Responsible for managing and refreshing the PSL
Analyses all recruitment activity to ensure ongoing improvement and produces regular reports and insights to designs and deliver recruitment training
Works with managers to ensure job descriptions are kept up to date
Coaches and guides more junior HR team members in recruitment best practice
Keeps abreast of the market and current attraction methods and provides salary benchmarking data to the business
Leverages the apprenticeship levy to build out an effective apprenticeship programme
Engagement
Manage the build, delivery and analysis of annual employee engagement survey, including post survey action planning
Help create an engaging working environment for future generations working closely with the wider HR team to align this with development and growth opportunities
Lead initiatives that enhance employee engagement, ensuring alignment with the organisation’s culture and values
Manage and plan engagement activities across all locations, ensuring annual cycle is maintained and delivered within budget

Salary benchmarks

Our take

Addison Lee, founded in 1975, is London’s largest private hire company today, providing car and courier services for individuals and businesses.

The company’s main competition these days are ride-hailing firms such as Uber, but Addison Lee hopes to stand out with its practiced professional customer service. Though mainly serving London, the company also offers managed services in New York and across the US.

Addison Lee serves a large portion of the FTSE 100, operates thousands of vehicles, and provides up to 30,000 rides a day in London alone. The company also made the jump to a fully electric fleet in 2023, acquiring low-carbon taxi fleet Green Tomato Cars. In 2024, it was itself acquired by ComfortDelGro, a multinational transport group, with plans to expand services into Liverpool, the Wirral, Chester and Aberdeen through integration with CityFleet Network.

More recently, Addison Lee has strengthened its position in the corporate travel market through an expanded partnership with Your Travel Corporate (YTC), providing integrated ground transport services including airport transfers, executive vehicles, and chauffeur services. This collaboration extends across the UK and its global network in over 90 countries, reinforcing the company's focus on delivering end-to-end solutions for business clients.