Staff Product Designer, fullstory
$152-185k
Behavioural data platform
Open for applications
Behavioural data platform
501-1000 employees
Open for applications
$152-185k
501-1000 employees
Company mission
To make every business more customer centric through true behavioural insights.
Role
Who you are
- 7+ years of experience as a product designer, including 2+ years working at a B2B SaaS company
- Experience in a leadership role in cross-discipline initiatives, bringing a design voice to the conversation and building trust between the design practice and other practices
- Experience conducting User Experience Research activities and design sprints independently
- A robust portfolio of iterative software work, including examples with a strong focus on iteration through the Discovery phase to deliver a minimum lovable product
- You have experience working in highly complex and ambiguous spaces, especially related to digital analytics, data science, machine learning, or similar
- You are comfortable with all aspects of the design process including research, low and high fidelity design, rapid prototyping, and contributing to a Design System
What the job involves
- Fullstory’s UX team is looking for a Staff Product Designer to report into the Head of User Experience, who enjoys the challenge of finding solutions to complex problems and ensuring those solutions are best in class experiences
- Fullstory’s mission is to be the number one source for behavioral data, powering digital experience AI and insights, which hinges on a strong user experience
- This is the role for you if you’re excited by the future of data, and you’re ready to mentor others on using research and exceptional Discovery skills to de-risk that future vision
- Partner with cross-functional partners to frame problems, shape UX strategy, and contribute to user engagement and growth by iteratively designing, shipping and measuring solutions
- Own and execute design across the entire product development lifecycle
- Bring an entrepreneurial spirit of informed and deliberate research and experimentation
- Participate in customer calls to understand their needs and preferences
- Level up the user experience by participating in design reviews, adding to the design system, meeting UX gating criteria, and advocating for loveable over minimal products
- Clearly communicate design rationale and iterations to partners and stakeholders
- The impact you will have in 6 Months:
- Represents UX within the triad and needs less support from design partners
- Identifies and conducts appropriate UXR activities
- The impact you will have in 12 Months:
- Strategic thinking around connecting the UX to business outcomes
Our take
Behavioural analytics involves gathering and scrutinising data from the actions of users on digital platforms. This data then supports businesses with insights into users' interactions, to sequentially make informed decisions about the future development of their digital products.
Fullstory is a behavioural data solution, enabling businesses to better understand customer sentiments and behaviours across web and mobile platforms. Its comprehensive platform is ready-made for data, product and engineering teams, with one stand-out feature being that it supplies AI-ready behavioural data directly synced to a company's preferred destination.
The company has been recognised in the Deloitte Technology Fast 500 for five consecutive years, underscoring its significant impact in its space. Moving forward, Fullstory is looking to continue innovating its analytics stack and to deliver its global customers the understanding they need to drive business gains.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Aug 2022
$25m
LATE VC
Aug 2021
$103m
SERIES D
Total funding: $195.2m
Company benefits
- Remote-first work environment and flexible paid time off, plus annual company-wide closure
- Sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
- Professional development opportunities through training programs, career coaching sessions and an annual learning subsidy
- Monthly productivity stipend and reimbursement for remote colleagues for their initial home office set up
- Team events, Employee Resource Group events, Listening & Alignment weeks, and team off-sites
- Paid parental leave
- Global fertility and family building benefit that encompasses all journeys to growing your family
- Bereavement leave
- Miscarriage/pregnancy loss leave
Company HQ
Brookwood Hills, Atlanta, GA
Leadership
Scott Voigt
(Co-Founder & CEO)Also Founded Monetology and Homebase.io, and worked as COO for Innuvo (acquired by Google).
Joel Webber
(Co-Founder)Prior work includes being an Engineer for Google, AppForge and Holistic Design. Also Co-founded Innuvo.
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