Staff Solutions Engineer, Kong
$220-250k
OTE
Offers Equity + Commission
Microservice API gateway
Be an early applicant
Microservice API gateway
501-1000 employees
Be an early applicant
$220-250k
OTE
Offers Equity + Commission
501-1000 employees
Company mission
To build the nervous system that will safely and reliably connect all of humankind!
Role
Who you are
- If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others
- 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
- Solid understanding of cloud computing trends and open source business models
- You are a strong listener and communicator
- You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives
- Enthusiasm for working in a high profile, fast-paced startup culture
- Experience with Docker/Kubernetes and other cloud native platforms
- Experience with APIs, CI/CD automation frameworks and AI and LLM technologies
What the job involves
- Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
- Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
- Support PoCs throughout the entire evaluation process
- Ensure 100% customer satisfaction across assigned set of accounts
- Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs
- Create technical documentation for DevOps, implementations, and services engagements
- Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events
- And any additional tasks required by manager
Our take
Kong provides a cutting-edge API and service lifecycle management platform tailored for modern architectures, such as microservices, containers, cloud, and serverless environments. With a focus on flexibility, scalability, speed, and performance, Kong allows developers and Global 5000 enterprises to securely connect and orchestrate microservice APIs for today's sophisticated applications.
The core products offered by Kong include an open-source API and Microservices management solution, Galileo, a platform for API analytics and debugging; Gelato, a platform for creating developed portals for PIs and Microservices; and API Marketplace, a hub for discovering and publishing cloud APIs. Additionally, the introduction of a new collection of AI plug-ins in Kong Gateway 3.6 enhances the platform's capabilities further, reinforcing its commitment to innovation and advancement.
In pursuit of growth, the company is prioritising expanding its marketing efforts, bolstering its customer service team, and accelerating product development. By focusing on these key areas, Kong aims to continue providing unparalleled solutions and support to its ever-expanding user base in the rapidly evolving landscape of modern application development.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2024
$175m
SERIES E
Feb 2021
$100m
SERIES D
Total funding: $344.1m
Company benefits
- Flexible time off: Take time to take care of yourself and the things that matter most
- Stock options: We want you to share in our success. That's why stock options are offered to most Kongers
- U-First Fridays: Get 4 hours a month for continuous learning with a book, podcast, or course of your choice
- Virtual events: Stay connected with Donut chats, trivia, fitness challenges, guided meditations, and more
- Dedicated unplug days: Silence those notifications. Enjoy some well-deserved long weekend where the entire team unplugs
- Home office stipend: Build a home office environment tailored to support your productivity
Company HQ
The East Cut, San Francisco, CA
Leadership
Augusto Marietti
(Co-Founder & CEO)Previously founded Mashape API Marketplace. Before Mashape, Augusto was an SF homeless immigrant from Italy.
Marco Palladino
(Co-Founder & CTO)Previously co-founded MemboxX, an online service for storing documents and small pieces of personal data.
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