Senior Sales Strategy & Operations Manager, Motive

SMB, CMRL, MM, Account Management & Retention

$110-169k

Salary is applicable to US rates only and may vary on further locations

Tableau

Excel

Google Sheets

Salesforce

GSuite

Senior and Expert level

Remote from Canada, US

Fleet management platform for trucks

Open for applications

Fleet management platform for trucks

1001+ employees

B2BArtificial IntelligenceLogisticsTransportInternet of ThingsSaaS

Open for applications

$110-169k

Salary is applicable to US rates only and may vary on further locations

Tableau

Excel

Google Sheets

Salesforce

GSuite

Senior and Expert level

Remote from Canada, US

1001+ employees

B2BArtificial IntelligenceLogisticsTransportInternet of ThingsSaaS

Company mission

To connect the world’s trucks.

Job

Company

Role

Who you are

We are looking for a Senior Sales Strategy & Operations Manager -SMB, CMRL Account Management/Retention (individual contributor) who will bring innovation, experience, and a fresh perspective to our team
Your ability to think strategically, adapt quickly, and get things done will earn credibility with all levels of the organization
7+ years of Field Sales/Revenue Operations experience, at a high-growth SaaS company within the Enterprise segment, including experience with Account Management and Customer Success functions
Exceptional spreadsheet and data management skills to quickly structure analyses, answer key business questions, and drive decision making
Experience in building Salesforce reports and dashboards, knowledge in how SFDC applications integrate with each other, and ability to enable sales on SFDC best practices and related tools
Experience partnering with Sales Leadership on initiatives such as weekly forecasting, territory alignment, ROE, QBRs and other related projects
Demonstrated ability to be a self-starter - you will take the initiative to own projects and can operate well with little guidance
Demonstrated ability to prioritize workload and manage multiple concurrent projects in a rapidly changing, hyper-growth environment
Expert in Excel, Google Sheets, analysis, manipulate and analyze data sets and ability to draw conclusions/insights from unfamiliar data
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations

What the job involves

Sales Strategy & Operations at Motive drives the strategy, execution, and scale of Motive’s revenue growth. Our work is cross-functional and touches nearly every part of the business
Our mandate is to make the sales motion run more effectively, efficiently, and ultimately drive higher productivity
This role will bring a data driven perspective to forecasting, pipeline generation and management, and other sales metrics
You will collaborate closely with the SMB/Commercial & Mid Market Sales Operations team, Sales Leadership, and the broader Go-to-Market organization
Serve as the primary sales operations business partner to the SMB/Commercial/Mid Market Account Management organization
Own and drive Account Management business review cadences. Pinpoint drivers of performance and lead initiatives to increase growth and efficiency and reduce churn
Own key reports and dashboards for the Account Management team (Salesforce, G-Suite, Tableau)
Drive churn forecasting and analysis with GTM leadership
Partner with cross functional teams to scope and execute strategic projects to reduce workflow friction and inefficiencies for the sales organization
Manage weekly and monthly business processes, escalating deviations from goals and expectations
Be the connective tissue between sales and the rest of the Enterprise business
Become a trusted advisor for sales leadership, offering an operational lens on how to tackle business problems at scale

Our take

Trucking is a huge but fragmented industry that was largely ignored by Silicon Valley until companies such as Motive (formerly KeepTruckin) came along. The integrated fleet management platform acts as air traffic control for trucks, bringing drivers online and into the 21st century.

The company offers both hardware and software solutions to freight companies, allowing them to manage their fleet and keep their drivers safe. One of these solutions is an AI-powered dashcam that detects unsafe driving behavior in real time and instantly alerts the driver.

The platform, which is used by over 120,000 companies, from small businesses to Fortune 500 enterprises, received series F funding in 2022, which is being used to accelerate its investment in AI, expand its product offerings into spend management, and grow its enterprise capabilities.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

-13% employee growth in 12 months

Glassdoor (4)

Trustpilot (1.8)

Company

Funding (last 2 of 8 rounds)

Jul 2025

$150m

LATE VC

May 2022

$150m

SERIES F

Total funding: $717.3m

Company HQ

Yerba Buena, San Francisco, CA

Leadership

Obaid Khan

(COO)

Studied Political Science and Government at University of California before founding KeepTruckin in 2013.

Shoaib Makani

(CEO)

Studied Government & Economics at LSE. Analytics Intern at Yahoo. Worked for a year at Google as APMM. Went on to work in Business Development at AdMob.

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